Detail-oriented administrative professional with strong skills in data entry, appointment scheduling, and customer service. Committed to maintaining confidentiality and ensuring efficient office operations.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
American Family Dentistry
Scottsdale, Arizona
01.2026 - Current
Communicated with patients regarding treatment plans and follow-up care.
Responded to phone calls to assist with inquiries and provide information. and emails to provide information, resulting in effective business correspondence.
Managed incoming calls to address patient inquiries effectively. and responded to patient inquiries promptly.
Entered data into spreadsheets using Microsoft Excel, maintaining accurate records and supporting data management.
Administrative Assistant
Desert Ridge Pediatric Dentistry
Phoenix, AZ
03.2024 - 01.2026
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Compiled data from various sources into organized reports for review by management team.
Child Advocate
Childhelp USA
Phoenix, AZ
07.2021 - 03.2024
Provided guidance and support to children in social interactions.
Supervised children during playtime and ensured a safe environment.
Participated in staff meetings related to program policies, procedures and goals.
Kept records of attendance, incidents, medical issues or concerns reported by parents and guardians.
Maintained an inventory of toys, games, books, art supplies and other items used in the playroom.
Education
Associate of Arts - Psychology
Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ
05-2024
Some College (No Degree) - Dental Assistance
Carrington College
Phoenix
Skills
Administrative Support
Customer Service
Data Entry
Records Management
Filing and Organization
Microsoft Office Suite
Spreadsheet management
Appointment Scheduling
Calendar Management
Patient Insurance Coordination
Healthcare Billing Assistance
Confidentiality and HIPAA
Time Management
Teamwork
Timeline
Administrative Assistant
American Family Dentistry
01.2026 - Current
Administrative Assistant
Desert Ridge Pediatric Dentistry
03.2024 - 01.2026
Child Advocate
Childhelp USA
07.2021 - 03.2024
Associate of Arts - Psychology
Maricopa Community Colleges, South Mountain Community College