Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaliyah Acosta

Phoenix,AZ

Summary

Detail-oriented administrative professional with strong skills in data entry, appointment scheduling, and customer service. Committed to maintaining confidentiality and ensuring efficient office operations.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

American Family Dentistry
Scottsdale, Arizona
01.2026 - Current
  • Communicated with patients regarding treatment plans and follow-up care.
  • Responded to phone calls to assist with inquiries and provide information. and emails to provide information, resulting in effective business correspondence.
  • Managed incoming calls to address patient inquiries effectively. and responded to patient inquiries promptly.
  • Entered data into spreadsheets using Microsoft Excel, maintaining accurate records and supporting data management.

Administrative Assistant

Desert Ridge Pediatric Dentistry
Phoenix, AZ
03.2024 - 01.2026
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Compiled data from various sources into organized reports for review by management team.

Child Advocate

Childhelp USA
Phoenix, AZ
07.2021 - 03.2024
  • Provided guidance and support to children in social interactions.
  • Supervised children during playtime and ensured a safe environment.
  • Participated in staff meetings related to program policies, procedures and goals.
  • Kept records of attendance, incidents, medical issues or concerns reported by parents and guardians.
  • Maintained an inventory of toys, games, books, art supplies and other items used in the playroom.

Education

Associate of Arts - Psychology

Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ
05-2024

Some College (No Degree) - Dental Assistance

Carrington College
Phoenix

Skills

  • Administrative Support
  • Customer Service
  • Data Entry
  • Records Management
  • Filing and Organization
  • Microsoft Office Suite
  • Spreadsheet management
  • Appointment Scheduling
  • Calendar Management
  • Patient Insurance Coordination
  • Healthcare Billing Assistance
  • Confidentiality and HIPAA
  • Time Management
  • Teamwork

Timeline

Administrative Assistant

American Family Dentistry
01.2026 - Current

Administrative Assistant

Desert Ridge Pediatric Dentistry
03.2024 - 01.2026

Child Advocate

Childhelp USA
07.2021 - 03.2024

Associate of Arts - Psychology

Maricopa Community Colleges, South Mountain Community College

Some College (No Degree) - Dental Assistance

Carrington College
Aaliyah Acosta