Aaliyah Allen
Atlanta,GA
Summary
Proven expertise in customer service and safety procedures, demonstrated through successful tenure at Six Flags Over GA. Excelled in equipment operation and emergency protocols, enhancing guest satisfaction and safety. As Cashier Manager at McDonald's, significantly improved transaction efficiency and customer service, showcasing strong managerial skills and policy compliance.
Overview
3
3
years of professional experience
Work History
Ride Operator
Six Flags Over GA
05.2023 - 08.2024
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
Cashier Manager
McDonald's Restaurant
09.2021 - 02.2023
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
Benjamin E Mays High School
Atlanta, GASkills
- Customer Service
- Equipment Operation
- Safety Monitoring
- Emergency evacuation procedures
- Policy compliance
- Safety Procedures
Timeline
Ride Operator
Six Flags Over GA
05.2023 - 08.2024
Cashier Manager
McDonald's Restaurant
09.2021 - 02.2023
Benjamin E Mays High School