Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Timeline
Generic

Aaliyah Berry

Lewisburg,TN

Summary

Proven professional with extensive experience in the hospitality and retail sectors, notably at Waffle House, where I enhanced customer satisfaction and streamlined operations. Skilled in customer service and cash handling, I excel in team collaboration and effective communication, significantly improving service delivery and operational efficiency. Demonstrated ability to train employees and manage time effectively, ensuring high-quality guest experiences. Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Thrives in supportive and compassionate settings, looking to transition into new field. Developed strong communication and empathy skills, along with ability to manage daily care routines effectively. Aims to bring these transferrable skills to new role, contributing to positive and caring environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

DSP

Progressive Direction Inc
Columbia, TN
12.2025 - Current

Facilitated clients' personal care by assisting with bathing.

Prepared meals efficiently.

Managed calendar for healthcare consultations.

Coordinated social gatherings to foster a positive work environment.

  • Assisted individuals with daily living activities to promote independence and enhance quality of life.
  • Collaborated with multidisciplinary teams to ensure comprehensive support and service delivery.
  • Monitored behavioral patterns, documenting observations to inform adjustments in care strategies.

DSP

Independent Opportunities Inc
Columbia, TN
09.2025 - 12.2025

Facilitated client care through meal preparation, personal hygiene assistance, and outdoor activities.

Facilitated clients' engagement in daily exercises, chores, and activities.

  • Assisted individuals with daily living activities to promote independence and enhance quality of life.
  • Monitored client progress, documenting changes in health and behavior for effective communication with healthcare teams.

CNA

NHC
Columbia, TN
06.2025 - 08.2025
  • Provided direct patient care, assisting with daily activities and personal hygiene.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Documented patient progress and care provided in electronic health records accurately.
  • Assisted in mobility support, ensuring patient safety during transfers and movement.

Server

Waffle House
Columbia, TN
10.2023 - 06.2025
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Assisted in training new servers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Packer/Filler Operator

Christina Brands
Lewisburg, TN
09.2023 - 01.2024
  • Verified labels for appropriate order numbers and item specifications.
  • Weighed packages to determine shipping costs.
  • Wrapped items securely using appropriate packing materials.
  • Assembled, lined and padded cartons and containers.

Cashier

McDonald's
Lewisburg, TN
02.2023 - 11.2023
  • Counted and balanced cashier drawers.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Processed sales transactions to prevent long customer wait times.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Education

Some College (No Degree) - Nursing

TCAT Hohenwald
Hohenwald, TN

High School Diploma -

Marshall County High School
Lewisburg, TN
12-2023

Skills

  • Customer service
  • Order processing
  • Table setting
  • Menu knowledge
  • Food safety
  • Cash handling
  • Team collaboration
  • Training employees
  • Effective communication
  • Time management
  • Strong work ethic
  • Guest seating
  • Menu memorization
  • Table bussing
  • Server training
  • Task prioritization
  • Memory retention
  • Suggestive selling
  • Table setting knowledge
  • Patient care
  • Compassion and empathy
  • Attention to detail
  • HIPAA compliance
  • Behavioral support
  • Meal preparation
  • Community integration
  • First aid and CPR
  • Problem-solving

Certification

  • CPR certified
  • CNA license

Education and Training

other,other

Timeline

DSP

Progressive Direction Inc
12.2025 - Current

DSP

Independent Opportunities Inc
09.2025 - 12.2025

CNA

NHC
06.2025 - 08.2025

Server

Waffle House
10.2023 - 06.2025

Packer/Filler Operator

Christina Brands
09.2023 - 01.2024

Cashier

McDonald's
02.2023 - 11.2023

Some College (No Degree) - Nursing

TCAT Hohenwald

High School Diploma -

Marshall County High School
Aaliyah Berry