Aaliyah Booker
Dallas/Fort Worth,TX
Summary
Compassionate professional dedicated to enhancing customer experiences and community engagement through effective leadership. Proven ability to support individuals, enforce policies, and coordinate programming that fosters inclusivity and safety. Currently pursuing a Bachelor's Degree in Psychology, complementing practical skills with strong academic knowledge.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Fepresentative
CareNow
Fort Worth
02.2026 - Current
- Checked in patients promptly, adhering to all Web Check-in procedures to enhance patient flow
- Verified insurance information promptly
- Reviewed patient paperwork for completeness, facilitating accurate collection of insurance and demographic information
- Responded to phone inquiries at the clinic and directed questions to appropriate personnel.
- Ensures the occupational client’s preference card is followed, and occupational procedures are followed
- Completed Daily Balance Checklist after each shift, ensuring all payment forms were accurately accounted for and documented
Baker/ Packager
Sam’s Club
Grapevine
05.2025 - 02.2026
- Handled and packaged bakery items accurately and efficiently to ensure timely customer delivery
- Took custom cake orders while learning various tasks to enhance order fulfillment process
- Engaged customers through phone calls and face-to-face interactions
- Organizing and tidying display areas and tables
Resident Assistant
Texas Woman’s University
Denton
08.2024 - 05.2025
- Cultivated engaging, inclusive residential community by planning events, supporting residents, and implementing community-building initiatives
- Planned and facilitated weekly and monthly programs tailored to student needs and interests
- Facilitated daily communication with residents to address concerns, offer guidance, and connect students to academic and campus resources
- Conducted floor meetings regarding policies, campus opportunities, and community expectations while maintaining confidentiality and professionalism
- Resolved resident conflicts and addressed community concerns through effective communication and problem-solving techniques
- Collaborated with custodial staff, supervisors, and campus resources to maintain a safe and supportive residential environment
- Completed administrative responsibilities, including weekly reports, conducting documentation, policy enforcement, and resident support
- Managed on-duty responsibilities, providing evening, weekend, and holiday coverage, and responding to emergency situations in coordination with 911, Public Safety, and Health Services.
- Assisted with residence hall openings, closings, training programs, orientation, and professional development opportunities
Team Member
Chicken and Pickle
Grapevine
05.2024 - 08.2024
- Delivered exceptional customer service in fast-paced hospitality environment by assisting guests with seating and dining accommodations, enhancing overall guest experience
- Collaborated with team members to ensure efficient workflow, strong communication, and positive customer experiences during high-volume shifts
- Coordinated food delivery efficiently, ensuring accurate communication between kitchen staff and guests
- Trained and mentored new team members on company procedures, customer service standards, and daily operations
- Operated cash registers, processed transactions, and handled customer inquiries professionally
- Maintained organized, clean, visually appealing retail area to support store presentation and enhance guest satisfaction
Team Member
Chicken and Pickle
Grapevine
04.2023 - 08.2023
- Delivered exceptional customer service by greeting guests, managing wait times, and creating a welcoming dining experience
- Delivered food orders to servers and kitchen staff promptly, enhancing overall dining experience
- Operated cash registers, processed transactions, and handled customer payments with accuracy and professionalism
- Addressed guest concerns professionally, fostering a positive and collaborative environment
- Coordinated with team members to maintain daily operations and uphold cleanliness and organization standards
Education
High School Diploma -
Trinity High School
Euless, Texas05-2023
Bachelor of Science - Psychology
Texas Woman’s University
Denton05-2026
Skills
- Patient interaction
- Patient service and assistance
- Customer service
- Scheduling appointments
- Payment management
- Administrative support
- Organizational skills
- Privacy and confidentiality
- Event Coordination
- Planning
- Outreach
- Team Collaboration
- Team collaboration
- Conflict resolution
- Community Building
- Member Engagement
Certification
- Basic Life Support (BLS/CPR)
Timeline
Patient Fepresentative
CareNow
02.2026 - Current
Baker/ Packager
Sam’s Club
05.2025 - 02.2026
Resident Assistant
Texas Woman’s University
08.2024 - 05.2025
Team Member
Chicken and Pickle
05.2024 - 08.2024
Team Member
Chicken and Pickle
04.2023 - 08.2023
High School Diploma -
Trinity High School
Bachelor of Science - Psychology
Texas Woman’s University