Aaliyah Bowman
Barstow,CA
Summary
My name is Aaliyah Bowman, I am currently 20 years old. I have worked at Isa Animal Clinic for 4 years now, and am now looking to broaden my horizons and try something new. I love working in customer service, and I would consider myself to be a huge people person. I am a very fast learner, and am very responsible. I am very energetic and eager to help! I am looking forward to trying something new!
Overview
5
5
years of professional experience
Work History
Office Manager
Isa Companion Animal Clinic
10.2019 - Current
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
Receptionist
Barstow Animal Rescue Clinic
03.2024 - 08.2024
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
Bachelor Of Arts - Early Childhood Studies
California Polytechnic State University, Pomona
PomonaAssociates Of Arts - Liberal Arts
Barstow Community College
Barstow05.2024
High School Diploma -
Barstow High School
Barstow, CA05.2022
Skills
- Supply Management
- Billing
- Bookkeeping
- Customer Service
- Office Management
- Inventory Control
- Workflow Planning
- Staff Training
- Payroll and Budgeting
Timeline
Receptionist
Barstow Animal Rescue Clinic
03.2024 - 08.2024
Office Manager
Isa Companion Animal Clinic
10.2019 - Current
High School Diploma -
Barstow High School
Bachelor Of Arts - Early Childhood Studies
California Polytechnic State University, Pomona
Associates Of Arts - Liberal Arts
Barstow Community College
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