Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaliyah Bowman

Barstow,CA

Summary

My name is Aaliyah Bowman, I am currently 20 years old. I have worked at Isa Animal Clinic for 4 years now, and am now looking to broaden my horizons and try something new. I love working in customer service, and I would consider myself to be a huge people person. I am a very fast learner, and am very responsible. I am very energetic and eager to help! I am looking forward to trying something new!

Overview

5
5
years of professional experience

Work History

Office Manager

Isa Companion Animal Clinic
10.2019 - Current
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Organized company events including holiday parties, team building activities .
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Provided training to new hires on office policies and procedures.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Reviewed files and records to obtain information and respond to requests.

Receptionist

Barstow Animal Rescue Clinic
03.2024 - 08.2024
  • Maintained confidentiality of information regarding clients and company.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Education

Bachelor Of Arts - Early Childhood Studies

California Polytechnic State University, Pomona
Pomona

Associates Of Arts - Liberal Arts

Barstow Community College
Barstow
05.2024

High School Diploma -

Barstow High School
Barstow, CA
05.2022

Skills

  • Supply Management
  • Billing
  • Bookkeeping
  • Customer Service
  • Office Management
  • Inventory Control
  • Workflow Planning
  • Staff Training
  • Payroll and Budgeting

Timeline

Receptionist

Barstow Animal Rescue Clinic
03.2024 - 08.2024

Office Manager

Isa Companion Animal Clinic
10.2019 - Current

High School Diploma -

Barstow High School

Bachelor Of Arts - Early Childhood Studies

California Polytechnic State University, Pomona

Associates Of Arts - Liberal Arts

Barstow Community College
Aaliyah Bowman