Aaliyah Brown
Moncks Corner,SC
Summary
Cutting-edge recent graduate Dental Hygienist with latest training and real-world experience. Skilled at dental cleanings and patient education. Well versed in all aspects of dental office operations. Quick to build relationships with patients and successful at working with teammates to achieve patient care goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optician/Key Holder
LensCrafters
02.2020 - Current
- Assist patients in getting the best experience
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Dispense, and fitting corrective lenses for patients
- Scheduled optical appointments
- Perform Open and Closing duties, and count of the register
- Utilizes optical prescription to recommend specific lenses and lens coatings
- Assists patients in the selection of frames and coordinates frames with optical measurements assisting in choosing the best for the visual needs
- Conducts measurements using appropriate optical tools
- Keep displays & inventory clean, attractive & organized
- Maintain up-to-date knowledge of products, and the latest frames.
Key Holder
Eyemart Express
12.2021 - 08.2022
- Perform Open and Closing duties, and count of the register
- Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges
- Compute and process payment transactions/refunds using in-house Point of Sale system
- Perform other administrative tasks as assigned
- Process and filed insurance claims
- Maintain up-to-date knowledge of products
- Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products
- Take necessary measurements of patient's frames and lenses according to their optical prescriptions
- Prepare work order for the lab ensuring all pertinent information is listed (i.e Patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)
- Educate patient on how best to care for their glasses
- Adjust/repair damaged frames, replace nose pads and missing screws.
Sales Team Leader
American Eagle
08.2021 - 04.2022
- Perform Open and Closing duties, and count of the register
- Ensure store safety standards are maintained
- Challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching
- Training and developing associates to ensure they continue to provide outstanding service
- Executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standard
- Support Store Leadership to maximize business opportunities to drive KPI results.
Education
Dental Hygiene Program -
Trident Technical College
North Charleston, SC05.2024
Certificatied Veterinary Assistant -
Animal Behavior College
Valencia, CA12.2018
Diploma - High School Graduate -
Desert Edge High School
Goodyear, AZ05.2017
Cosmetology Certification -
Gateway Community College
Phoenix, AZ05.2017
Skills
- Willingness to learn
- Customer Service
- Critical Thinking
- Decision-Making
- Patient Education
- Multitasking Abilities
- Patient Care
- Dependable and Responsible
Certification
- Hygiene Laser Certified, Diode - 2023
Timeline
Key Holder
Eyemart Express
12.2021 - 08.2022
Sales Team Leader
American Eagle
08.2021 - 04.2022
Optician/Key Holder
LensCrafters
02.2020 - Current
Dental Hygiene Program -
Trident Technical College
Certificatied Veterinary Assistant -
Animal Behavior College
Diploma - High School Graduate -
Desert Edge High School
Cosmetology Certification -
Gateway Community College