Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaliyah Brown

Las Vegas,NV

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Officer

Prosegur
10.2024 - Current
  • Maintained a secure environment by conducting thorough patrols.
  • Monitored access points and respond effectively to incidents.
  • Proactively identify potential security risk.
  • Investigated disturbances and reported suspicious activities to relevant authorities.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.

Security Officer

Allied Universal
04.2023 - 08.2024
  • Performed safety inspections and enforced security protocols to prevent unauthorized access and safeguard property.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Ground Operations Agent

DHL
09.2021 - 04.2022
  • Successfully loaded and unloaded cargo and baggage from aircrafts in a timely manner.
  • Utilized safety equipment and techniques to ensure the safety of passengers and staff.
  • Communicated effectively with other staff members and supervisors.
  • Understood FAA, TSA and airport regulations and verified compliance.

Receiving Associate

FedEx
04.2021 - 08.2021
  • Adept at lifting heavy packages.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.

Customer Service Representative

Burgerim
07.2019 - 08.2020


  • Managed product transactions.
  • Responded to customer requests for products, services, and company information.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded proactively and positively to rapid change.
  • Resolved customer conflicts and answered questions with advanced customer service and verbal communication skills.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Education

High School Diploma -

City Honors Preparatory Academy
Inglewood, Ca
01.2019

Skills

  • Health & Safety Management
  • Report writing
  • CCTV surveillance
  • Relationship building and management
  • Incident reporting
  • Project Management
  • Organizational Development
  • Time management
  • Shipping and receiving
  • Data entry
  • Microsoft Excel
  • Call center procedures

Certification

PILB Card.

Alcohol Awareness Card.

Timeline

Security Officer

Prosegur
10.2024 - Current

Security Officer

Allied Universal
04.2023 - 08.2024

Ground Operations Agent

DHL
09.2021 - 04.2022

Receiving Associate

FedEx
04.2021 - 08.2021

Customer Service Representative

Burgerim
07.2019 - 08.2020

High School Diploma -

City Honors Preparatory Academy

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Aaliyah Brown