AALIYAH BUTLER
Los Angeles,CA
Summary
Current college student majoring in Philosophy, with hopes to go to law school and eventually become a lawyer. A motivated and friendly worker with an extremely flexible schedule, who consistently carries a welcoming spirit, and has excellent dining experience. Obtains organization and cleaning skills, promoting tidy and efficient workspaces to increase overall productivity. Makes quick and quality customer service and business decisions within a fast-paced, high-volume environment. Overall, an uplifting and customer-focused worker with strong interpersonal talents and POS system proficiency, who is comfortable working independently and collaborates well with coworkers and supervisors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Coordinator
Capital City Honda
06.2024 - 08.2024
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Assessed customer needs and developed solutions to meet needs.
ALLEY EXPEDITOR
The Alley
03.2023 - 08.2023
- As an Alley Expeditor, I would put together all food orders, and deliver them to their designated lanes in a timely manner
- I would also stock the kitchen, whether that be with plates, napkins, baskets, utensils, drinks, or ensuring the fridge was put together, I was the backbone of the function of the kitchen
- In addition to this, I made sure the kitchen remained clean not only for hygienic & safety reasons, but also to allow the following shift a smooth and welcoming start
- I learned to carry heavy orders out with one hand and guide my way through a packed place, while also keeping a smile on my face
- Lastly, I frequently checked on my customers, asking them if there's anything else I could provide them with to improve their stay
- Overall, I learned to work in a fast pace environment and maintain customer service etiquette in all situations, and I enjoyed it a lot
TELEVISION SHOW TEAM MEMBER
America's Got Talent
02.2021 - 09.2021
- In 2021, I spent majority of my year competing on Season 16 of America's Got Talent
- With this, I developed the skills of remaining professional in all settings, including fast paced ones, and was presented with several opportunities to showcase my leadership skills
- Collaborated with other team members to drive efficient operations in our piece and what we would present to the judges
- Adhered to health and safety regulations to promote pleasant environment for team members and others around us
- Adapted quickly to changing priorities and work demands to maintain high level of productivity
- Ensured that my team made it on time to dress rehearsals, techs, and any other call times directed by AGT.
Education
Philosophy
De Anza College (Online Classes)
No Degree - Philosophy
Loyola Marymount University
Los Angeles, CA05.2027
High School Diploma -
Compass Charter School (online)
06.2023
Skills
- Critical Thinker
- Works Well Under Pressure
- Customer Service
- Motivation
- Multitasking
- Food Preparation
- Organizational Skills
- Adaptability
- Communication skills
- Attention to Detail
- Problem Solving
- Restaurant Experience
- Basic Math
- Leadership
- Teamwork
- Task Prioritization
- Heavy Lifting
- Food Service
- Cash handling
- Serving
- Food Safety
- Food Industry
- Client Advocacy
- Accurate Recordkeeping
- Telephone communication
- Notetaking and documentation
Certification
Driver's License, 04/01/22, 02/01/26
Timeline
Service Coordinator
Capital City Honda
06.2024 - 08.2024
ALLEY EXPEDITOR
The Alley
03.2023 - 08.2023
TELEVISION SHOW TEAM MEMBER
America's Got Talent
02.2021 - 09.2021
Philosophy
De Anza College (Online Classes)
No Degree - Philosophy
Loyola Marymount University
High School Diploma -
Compass Charter School (online)
Driver's License, 04/01/22, 02/01/26
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