Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Aaliyah Cartagena

Hartford

Summary

An enthusiastic motivated person who is seeking employment that will enable myself to utilize strong work skills. To seek a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Unit Secretary, Labor and Delivery

Hartford healthcare
Meriden
06.2025 - Current
  • Coordinated patient admissions and discharges in Labor and Delivery unit.
  • Managed appointment scheduling for healthcare providers and patients.
  • Maintained accurate patient records using electronic health record systems.

Financial Counselor

Hartford Healthcare
New Britain
04.2022 - 06.2025
  • Used Software to record and organize patient insurance and medical information.
  • Assisted patients in completing financial assistance applications and paperwork.
  • Delivered financial education to patients on insurance options and healthcare expenses.
  • Explained billing processes and payment plans to enhance patient understanding.
  • Maintained accurate records of patient interactions and financial consultations.

Medical Assistant/ Mohs Assistant

Starling Physicians Dermatology And Mohs Surgery
Rocky Hill
10.2020 - 06.2023
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Prepared initial patient charts for admission.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.

Retail Sales Associate

Champs Sports
Manchester
04.2019 - 09.2022
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers and helped with product questions, selections and purchases.
  • Issued receipts and processed refunds, credits or exchanges.

Sales consultant, Cashier/Customer Service

PriceRite Marketplace
Windsor Locks
01.2019 - 02.2020
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.

Sale representative, McDonalds Crew Trainer

Mcdonalds
Hartford
01.2015 - 08.2017
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Education

Medical Assistant

Externship
West Hartford, CT

Diploma -

American institution
West Hartford, CT

High School Diploma -

CT River Academy
East Hartford, CT

Skills

  • P>Excellent Communication
  • P>Work ethic
  • P>Detailed oriented
  • P>Stress management
  • P>Microsoft word, PowerPoint, excel
  • P>Adaptative
  • P>Copying/printing/faxing/scanning
  • P>Telephone etiquette
  • P>Business Development
  • P>Detailed report writing
  • P>Report preparation
  • P>Document filing
  • P>Flexible and Adaptable

Languages

Very Good,4,

Spanish

Languages

Spanish
Full Professional
English
Native/ Bilingual

Timeline

Unit Secretary, Labor and Delivery

Hartford healthcare
06.2025 - Current

Financial Counselor

Hartford Healthcare
04.2022 - 06.2025

Medical Assistant/ Mohs Assistant

Starling Physicians Dermatology And Mohs Surgery
10.2020 - 06.2023

Retail Sales Associate

Champs Sports
04.2019 - 09.2022

Sales consultant, Cashier/Customer Service

PriceRite Marketplace
01.2019 - 02.2020

Sale representative, McDonalds Crew Trainer

Mcdonalds
01.2015 - 08.2017

Medical Assistant

Externship

Diploma -

American institution

High School Diploma -

CT River Academy
Aaliyah Cartagena