Aaliyah Cartagena
Hartford
Summary
An enthusiastic motivated person who is seeking employment that will enable myself to utilize strong work skills. To seek a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Unit Secretary, Labor and Delivery
Hartford healthcare
Meriden
06.2025 - Current
- Coordinated patient admissions and discharges in Labor and Delivery unit.
- Managed appointment scheduling for healthcare providers and patients.
- Maintained accurate patient records using electronic health record systems.
Financial Counselor
Hartford Healthcare
New Britain
04.2022 - 06.2025
- Used Software to record and organize patient insurance and medical information.
- Assisted patients in completing financial assistance applications and paperwork.
- Delivered financial education to patients on insurance options and healthcare expenses.
- Explained billing processes and payment plans to enhance patient understanding.
- Maintained accurate records of patient interactions and financial consultations.
Medical Assistant/ Mohs Assistant
Starling Physicians Dermatology And Mohs Surgery
Rocky Hill
10.2020 - 06.2023
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms and allergies.
- Prepared initial patient charts for admission.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
Retail Sales Associate
Champs Sports
Manchester
04.2019 - 09.2022
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections and purchases.
- Issued receipts and processed refunds, credits or exchanges.
Sales consultant, Cashier/Customer Service
PriceRite Marketplace
Windsor Locks
01.2019 - 02.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Sale representative, McDonalds Crew Trainer
Mcdonalds
Hartford
01.2015 - 08.2017
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Medical Assistant
Externship
West Hartford, CTDiploma -
American institution
West Hartford, CTHigh School Diploma -
CT River Academy
East Hartford, CTSkills
- P>Excellent Communication
- P>Work ethic
- P>Detailed oriented
- P>Stress management
- P>Microsoft word, PowerPoint, excel
- P>Adaptative
- P>Copying/printing/faxing/scanning
- P>Telephone etiquette
- P>Business Development
- P>Detailed report writing
- P>Report preparation
- P>Document filing
- P>Flexible and Adaptable
Languages
Very Good,4,
Spanish
Languages
Spanish
Full Professional
English
Native/ Bilingual
Timeline
Unit Secretary, Labor and Delivery
Hartford healthcare
06.2025 - Current
Financial Counselor
Hartford Healthcare
04.2022 - 06.2025
Medical Assistant/ Mohs Assistant
Starling Physicians Dermatology And Mohs Surgery
10.2020 - 06.2023
Retail Sales Associate
Champs Sports
04.2019 - 09.2022
Sales consultant, Cashier/Customer Service
PriceRite Marketplace
01.2019 - 02.2020
Sale representative, McDonalds Crew Trainer
Mcdonalds
01.2015 - 08.2017
Medical Assistant
Externship
Diploma -
American institution
High School Diploma -
CT River Academy