Aaliyah China
Sacramento,CA
Summary
Dedicated and personable customer service and retail professional with a proven track record of delivering exceptional customer experiences in fast-paced environments. Skilled in sales, merchandising, conflict resolution, and POS systems. Known for strong communication, product knowledge, and the ability to build rapport with diverse customers while meeting sales goals and maintaining brand standards.
Overview
4
4
years of professional experience
Work History
Personal Care Assistant
IHSS
05.2023 - 12.2023
- Provided private home care by maintaining a safe, supportive environment and assisting with personal hygiene and grooming, meeting sanitation standards.
- Efficiently managed household tasks, including meal preparation, cleaning, and laundry.
- Monitored vital signs and health conditions, promptly communicating concerns to medical professionals.
Sales Associate
Garage Clothing
09.2019 - 06.2023
- Providing professional customer service in a high-volume retail environment.
- Assisting with styling and product selection while maintaining knowledge of trends and promotions.
- Operating POS systems to process purchases, returns, and exchanges accurately.
- Supporting inventory management through regular stock checks, restocking, and backroom organization.
- Ensuring the sales floor remains clean, organized, and aligned with visual merchandising standards.
Education
Diploma -
Discovery High School
Skills
- Customer service
- Problem resolution
- Task prioritization
- Observational skills
- Active listening
- Reliability and punctuality
- Patient care
- POS operation
- Adaptable under pressure
- Dependability and reliability
- POS systems
- Work ethic and integrity
Timeline
Personal Care Assistant
IHSS
05.2023 - 12.2023
Sales Associate
Garage Clothing
09.2019 - 06.2023
Diploma -
Discovery High School