Front Desk Receptionist
Desoto Nursing & Rehabilitation Center
06.2019 - 08.2019
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.