Aaliyah Flores
Glenn Heights
Summary
Dedicated Customer Service Representative with a focus on resolving inquiries and enhancing satisfaction. Managed multiple communication channels with precision and documented interactions for accurate record-keeping. Works well in team environments to refine service processes and improve response times.
Overview
4
4
years of professional experience
Work History
Product Demonstrator
Costco
11.2024 - 12.2025
- Demonstrated product features and benefits to enhance customer engagement and drive sales.
- Executed in-store demonstrations, effectively communicating product information to diverse audiences.
- Assisted customers with inquiries, providing exceptional service and fostering positive shopping experiences.
- Collaborated with team members to maintain product displays and ensure cleanliness of demonstration areas.
Customer Service Representative
InfoCision
01.2022 - 06.2023
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
- Managed multiple communication channels, including phone and email support.
- Documented interactions in CRM system to maintain accurate customer records.
- Collaborated with team members to improve service processes and response times.
Education
High School Diploma -
Dallas Can
Dallas TXSkills
- Quick-learning
- Outgoing personality
- Retail sales
- Customer focus
Timeline
Product Demonstrator
Costco
11.2024 - 12.2025
Customer Service Representative
InfoCision
01.2022 - 06.2023
High School Diploma -
Dallas Can