Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aaliyah Foster

Pembroke Pines

Summary

Customer-focused professional with 3+ years of experience in fast-paced retail, hospitality, and administrative environments. Adept at resolving customer issues efficiently, maintaining a positive customer experience, and handling high-volume interactions with a notable 70 wpm typing speed. Strong communicator with data entry, time management, and multi-tasking skills.

Overview

3
3
years of professional experience

Work History

Guest Educator

Lululemon
02.2025 - Current
  • Delivered exceptional customer experiences by educating guest on product and services in a high-volume retail environment.
  • Handled product questions, returns, and complaints with professionalism and empathy.
  • Developed strong communication skills through personalized guest interaction.

Retail Associate

Ross Dress for Less
06.2024 - 02.2025
  • Processed transactions and returns efficiently while maintaining a friendly demeanor.
  • Resolved customer issues and concerns at the point of sale, enhancing the overall shopping experience.
  • Handled a large volume of customers during peak hours with accuracy and courtesy.

Data Entry Clerk

Miami Children's Initiative
10.2023 - 01.2024
  • Followed established procedures to enter and process data correctly and efficiently into organizational database.
  • Maintained confidentiality and accuracy while meeting tight deadline.
  • Supported team operations with clerical tasks and organized documentation.

Barista

Starbucks
10.2022 - 10.2023
  • Delivered high-quality customer service in a fast-paced café setting.
  • Handled customer inquiries and conflicts efficiently, maintaining low wait times and high customer satisfaction rates by 97%.
  • Built lasting and consistent relationships with regular customers through effective and communication.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Education

Miami Beach Senior High
Miami Beach, FL

Skills

  • Typing Speed: 70 WPM
  • Inbound and outbound calls
  • Phone etiquette
  • Customer service
  • Customer satisfaction
  • Data entry
  • Escalation management
  • Documentation and reporting
  • Client Relations
  • Quality Assurance
  • Time Management
  • Written and oral communication

Languages

English
Native or Bilingual

Timeline

Guest Educator

Lululemon
02.2025 - Current

Retail Associate

Ross Dress for Less
06.2024 - 02.2025

Data Entry Clerk

Miami Children's Initiative
10.2023 - 01.2024

Barista

Starbucks
10.2022 - 10.2023

Miami Beach Senior High

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