Aaliyah Hawk
Sesser,IL
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
4
4
years of professional experience
Work History
Clerical Worker
Southern Illinois University at Carbondale
08.2024 - Current
- Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
- Ensured smooth workflow within the team with efficient delegation of tasks based on individual strengths and expertise.
- Enhanced communication within the team by maintaining accurate calendars and scheduling meetings as needed.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Server
JJ's Sports Bar and Grill
06.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Hostess
El Rancherito
06.2021 - 02.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Answered customer questions about hours, seating, and menu information.
Education
Bachelor of Science - Communication Studies
Southern Illinois University, Carbondale
Carbondale, IL05-2027
High School Diploma -
Sesser-Valier High School
Sesser, IL05-2023
Skills
- Document management
- Meeting coordination
- Presentation development
- Customer service
- Strong problem solver
- Relationship building
- Event planning
- Communications strategies
- Social media posts
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Clerical Worker
Southern Illinois University at Carbondale
08.2024 - Current
Server
JJ's Sports Bar and Grill
06.2023 - Current
Restaurant Hostess
El Rancherito
06.2021 - 02.2024
Bachelor of Science - Communication Studies
Southern Illinois University, Carbondale
High School Diploma -
Sesser-Valier High School
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