Aaliyah Hernandez
Oculoplastic Consultants of Arizona
El Mirage,AZ
1
Certification
2
years of professional experience
Work History
Front Desk/Medical Assistant
1 Year 2 Months- Welcomed and assisted patients, ensuring a friendly and professional customer service experience.
- Manage appointments and daily schedules for multiple providers in a busy office.
- Handle patient payments, deposits, and copays accurately.
- Communicate with patients and coworkers to ensure a smooth experience.
- Answer questions and help resolve concerns in a calm, professional manner.
- Keep the front desk organized, clean, and welcoming
- Manage multiple tasks and changing priorities while maintaining accuracy
- Assist providers with procedures and prepare patients for appointments
Job Shadow
- Observed physical therapists and technicians in various rehabilitation settings, gaining insight into patient treatment plans and equipment usage
- Gained exposure to clinical operations and effective patient communication strategies within a hospital environment
Education
High School Diploma
Associate of Science
Physical Therapy Technician
Skills
HIPAA compliance
Payment collection
Workflow optimization
Customer service
Multitasking Abilities
Problem-solving
Multitasking
Certification
- Physical Therapy Certification (AMCA)
- OSHA 10 General Industry Safety & Health
- Narcan trained
- American Heart Association Basic Life Support
- HIPPA trained
- Food Handlers Card
- Arizona Title 4 Liquor Certification
Timeline
Front Desk/Medical Assistant
Oculoplastic Consultants of Arizona
06.2025 - CurrentRead More
Job Shadow
PAM Health Rehabilitation Hospital
01.2025 - 01.2025Read More
Maricopa Community Colleges, Gateway Community College
Associate of Science
Read More
Valley Vista High School
High School Diploma
Read More
West-Mec
Physical Therapy Technician
Read More