Aaliyah Hipps
Dallas,TX
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
4
4
years of professional experience
Work History
Manager
Taco Bell
07.2023 - 02.2025
- Ability to lead and manage a team in a fast-paced environment
- Ability to train new employees and coach current staff
- Ability to delegate tasks and monitor employee performance
- Provide outstanding customer service
- Ability to greet customers and thank them
- Ability to work with customers in a friendly and accurate manner
Manager
Subway
10.2022 - 07.2023
- Being able to perform inventory management and stock control
- Being able to analyze weekly sales and inventory reports to improve the business
- Being able to multitask and handle multiple projects
- Being able to work in a busy yet structured work environment
Cashier/Customer Service
7-Eleven
08.2022 - 03.2023
- Attention to detail: Ensuring accuracy in transactions, inventory management
- Cash handling: Securely managing cash transactions
- Multitasking: Efficiently handling multiple tasks simultaneously during busy periods
- Flexibility: Adapting to changing customer needs and work demands
- Product knowledge: Awareness of store inventory and product locations
- Inventory management: Keeping stock organized and accurate
Customer Service Representative
TELVISTA
01.2021 - 08.2022
- Active listening: Give customers your full attention, and provide feedback
- Empathy: Be understanding of customers' feelings
- Communication: Be clear and effective in your communication
- Adaptability: Be able to adjust to different situations
- Conflict resolution: Be able to manage disputes with customers or between customers
Education
High School Diploma -
George Gervin Academy
06-2018
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Strategic planning
- Customer relationship management (CRM)
- Sales techniques
- Innovation management
- Multitasking
- Problem-solving
Timeline
Manager
Taco Bell
07.2023 - 02.2025
Manager
Subway
10.2022 - 07.2023
Cashier/Customer Service
7-Eleven
08.2022 - 03.2023
Customer Service Representative
TELVISTA
01.2021 - 08.2022
High School Diploma -
George Gervin Academy
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