Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Aaliyah I. Wilson

Birmingham,AL

Summary

I would like to intertwine my wonderful teamwork and communication abilities towards obtaining the knowledge in the day to day work in the world of business.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Day 1 Logistics
Birmingham, AL
08.2024 - Current
  • Checked tires for proper inflation before leaving on each route.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.

Customer Service Representative

Teleperformance USA
Birmingham
04.2024 - 08.2024
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Updated databases with new and modified customer data.

Warehouse Worker

Amazon
Bessemer, Alabama
07.2023 - 12.2023
  • Operated scanners, computers, and other equipment to track orders.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.

Receptionist

Apple
01.2022 - 09.2022
  • Customer service
  • Billing
  • Outbound and Inbound Calls

Children’s Hospital
01.2021 - 12.2021
  • Patient transport
  • Transferring blood urine etc
  • Taking customers to rooms
  • Customer Care

QRM (Quality Resource Management)
08.2020 - 01.2021
  • Customer service
  • Insurance claims
  • Answering Calls
  • Call center

Walmart
03.2020 - 04.2020
  • Customer Service
  • Cash Checks
  • Money Orders
  • Answering Calls

Winn Dixie
Fultondale, AL
07.2019 - 05.2019
  • Cashier
  • Customer Service
  • Arrange Shelves

Team Member

Jack’s Family Restaurant
Tarrant, AL
10.2018 - 03.2019
  • Cashier
  • Customer Service-deal with people
  • Hostess

Education

Lawson State -

Lawson State
02.2025

Huffman High School -

Huffman High School
01.2020

Skills

  • Microsoft Word
  • Excel
  • Powerpoint
  • Customer Service
  • Billing & Coding
  • Accounting
  • Teamwork
  • Team Ethic
  • Resourceful
  • Fast pace environment
  • Data entry
  • Inventory management
  • Communication skills

Awards

  • A/B honor roll
  • Completion of Water Ambassadors Program
  • Perfect Attendance

Timeline

Delivery Driver

Day 1 Logistics
08.2024 - Current

Customer Service Representative

Teleperformance USA
04.2024 - 08.2024

Warehouse Worker

Amazon
07.2023 - 12.2023

Receptionist

Apple
01.2022 - 09.2022

Children’s Hospital
01.2021 - 12.2021

QRM (Quality Resource Management)
08.2020 - 01.2021

Walmart
03.2020 - 04.2020

Winn Dixie
07.2019 - 05.2019

Team Member

Jack’s Family Restaurant
10.2018 - 03.2019

Lawson State -

Lawson State

Huffman High School -

Huffman High School
Aaliyah I. Wilson