Aaliyah Joachim
BAYTOWN
Summary
I am exceptional in customer service and organizational skills in fast-paced retail environment. I am also skilled in product selection, inventory management, and efficient order processing, looking to transition into new field. And I excel in delivering quality service and ensuring customer satisfaction, adaptable to various professional roles.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
01.2023 - 01.2025
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Restaurant Server
El Toro Mexican Restaurant
04.2021 - 01.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Education
Associate of Applied Science - Veterinary Technology
Pima Medical Institute
Houston, TX10-2025
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Mobile payment processing
- Strong work ethic
- Stock replenishment
- Returns and exchanges
- Flexible schedule
Languages
Spanish
Limited Working
Timeline
Beauty Advisor
Ulta Beauty Inc.
01.2023 - 01.2025
Restaurant Server
El Toro Mexican Restaurant
04.2021 - 01.2023
Associate of Applied Science - Veterinary Technology
Pima Medical Institute
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