Aaliyah Johnson
New Orleans,LA
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged teamwork and housekeeping skills at Moxy Hotel to elevate guest satisfaction. My background spans roles from housekeeping to customer service, where I consistently improved efficiency and cleanliness standards. My ability to multitask and prioritize, coupled with a strong customer service orientation, drives results in fast-paced environments. Motivated student working towards a bachelor's in biological science. Possess experience in social skills and time management. Proven success working within fast-paced, collaborative settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
house keeper
Moxy Hotel
New Orleans, LA
05.2022 - 08.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Hairstylist
Family Buisness
New Orleans, LA
12.2020 - 08.2023
- Processed payments, entering sales in register for prompt customer service.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Resolved guest complaints about service or style.
smoothie maker
Smoothie King - Business
New Orleans, LA
12.2021 - 08.2022
- Prepared and served juices and blended drinks.
- Collaborated with team members to optimize productivity during peak hours.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
makeup artist
Family Buisness
New Orleans, LA
05.2020 - 08.2022
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
Desk Assistant
Latter & Blum
New Orleans, LA
05.2022 - 07.2022
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
Education
High School Diploma -
Mcdonogh 35 College Preparatory School
New Orleans, LA05.2023
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Physically strong
- Time Management
- Multitasking and Prioritizing
- Supply Stocking
- Supply Restocking
Timeline
house keeper
Moxy Hotel
05.2022 - 08.2023
Desk Assistant
Latter & Blum
05.2022 - 07.2022
smoothie maker
Smoothie King - Business
12.2021 - 08.2022
Hairstylist
Family Buisness
12.2020 - 08.2023
makeup artist
Family Buisness
05.2020 - 08.2022
High School Diploma -
Mcdonogh 35 College Preparatory School