Aaliyah Johnson
Houston,TX
Summary
A Track record in customer experiences and boosting brand visibility, Excelled in roles requiring exceptional customer service and cash handling, strong work ethic and patience. Achieved significant improvements in customer satisfaction and efficiency. Skilled in both verbal and written communication, and amazing at managing time effectively.
Overview
3
3
years of professional experience
Work History
Cashier/Sales Associate
Burlington
Houston, TX
07.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Marketing Associate
Crush City
Houston, TX
06.2024 - 07.2024
- Boosted brand visibility by executing targeted marketing campaigns.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Showcased market successes with compelling presentations for clients.
Hostess/ToGo Specialist
Olive Garden
Wayne, NJ
03.2024 - 06.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
- Balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs constantly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Hostess/ToGo Specialist
Saltgrass Steakhouse
Houston, TX
09.2023 - 02.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
- Balancing responsibilities such as answering phone calls, greeting guests, taking ToGo orders, and updating reservation logs constantly.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Crew Member
Wingstop
Houston, TX
02.2023 - 06.2023
- Greeted customers entering store and responded to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
- Worked front counter, and other areas.
- Took orders, prepared meals, and collected payments.
Cashier
Fiesta Supermarket
Houston, TX
01.2022 - 06.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Crew Member
Domino's Pizza
Houston, TX
10.2021 - 01.2022
- Worked front counter, and other areas.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
Education
HighSchool Diploma -
Westbury High School
Houston, TX05.2023
Skills
Customer Service
Customer Assistance
Work Ethic
Patience and Empathy
Cash Handling
Time management skills
Written and verbal communication
Languages
Spanish
Limited Working
Timeline
Cashier/Sales Associate
Burlington
07.2024 - Current
Marketing Associate
Crush City
06.2024 - 07.2024
Hostess/ToGo Specialist
Olive Garden
03.2024 - 06.2024
Hostess/ToGo Specialist
Saltgrass Steakhouse
09.2023 - 02.2024
Crew Member
Wingstop
02.2023 - 06.2023
Cashier
Fiesta Supermarket
01.2022 - 06.2022
Crew Member
Domino's Pizza
10.2021 - 01.2022
HighSchool Diploma -
Westbury High School