Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Aaliyah Leday

Houston,TX

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Senior Pharmacy Care TechnicianSenior Certified Pharmacy Technician / Assistant Pharmacy Operations ManagerCertified Pharmacy Technician

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Houston, TX, USHouston, TX
Open to relocation: Yes

Salary Range

$51000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursPaid time off401k matchPaid sick leaveTeam Building / Company RetreatsHealthcare benefitsWork from home optionPersonal development programs

Summary

Certified Pharmacy Technician with experience across retail and healthcare systems, specializing in prescription data processing, insurance resolution, and medication access coordination. Proven ability to manage high-volume workflows, resolve prior authorization issues, and maintain accurate patient documentation. Strong knowledge of pharmacy terminology, healthcare systems, and workflow optimization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Pharmacy Care Technician

UnitedHealthcare
Houston, TX
12.2025 - Current
  • Coordinate medication access for 20+ patients daily, collaborating with providers, pharmacies, and insurance teams to prevent therapy delays
  • Resolve high-volume prior authorization and insurance issues, improving turnaround time and reducing patient wait times
  • Maintain 100% compliant documentation across all interactions using internal systems (Maestro, Genesys, Curo, RxClaims)
  • Navigate healthcare systems and workflows to support efficient case resolution and data accuracy
  • Communicate with cross-functional teams to streamline prescription processing and patient support

Senior Certified Pharmacy Technician / Assistant Pharmacy Operations Manager

Walgreens Pharmacy
Humble, TX
06.2023 - 12.2025
  • Lead daily pharmacy operations in a high-volume environment processing 300+ prescriptions per day, ensuring accuracy and efficiency
  • Process and enter prescription data with a focus on error prevention and patient safety across 100+ patient profiles daily
  • Support insurance claim resolution and prior authorizations, reducing delays in medication access and improving workflow efficiency
  • Apply advanced knowledge of pharmacy terminology, sig codes, and drug classifications to ensure accurate dispensing and patient understanding
  • Train and mentor new pharmacy technicians, improving onboarding efficiency and team productivity
  • Resolve escalated patient concerns, delivering high-quality customer service and maintaining patient satisfaction
  • Mentored junior pharmacy technicians on best practices and operational procedures.

Certified Pharmacy Technician

Walgreens Pharmacy
Humble, TX
06.2021 - 06.2023
  • Processed prescriptions and managed insurance adjudication, resolving billing and claim issues
  • Maintained accurate patient records and ensured compliance with pharmacy regulations
  • Supported pharmacists in workflow coordination and prescription fulfillment
  • Coordinated verification and filling of more than 200 daily prescriptions in high-volume retail pharmacy environment.

Education

B.A. - Health Communication, Minor in Psychology

University of Houston – Central
Houston, TX
05.2027

A.A. - Speech Communication

Lone Star College
Houston, TX
05-2025

Skills

  • Data Entry & Intake Processing
  • Prior Authorizations
  • Insurance Resolution
  • Patient Profile Management
  • Prescription Processing
  • Pharmacy Terminology & Sig Codes
  • Healthcare Systems
  • Workflow Optimization
  • High-Volume Operations
  • Documentation Accuracy
  • Customer Support

Certification

  • Certified Pharmacy Technician (CPhT) – NHA
  • Texas State Board of Pharmacy (TSBOP) License
  • Immunization Administration Certified
  • IV Certification | CPR Certified

Timeline

Senior Pharmacy Care Technician

UnitedHealthcare
12.2025 - Current

Senior Certified Pharmacy Technician / Assistant Pharmacy Operations Manager

Walgreens Pharmacy
06.2023 - 12.2025

Certified Pharmacy Technician

Walgreens Pharmacy
06.2021 - 06.2023

B.A. - Health Communication, Minor in Psychology

University of Houston – Central

A.A. - Speech Communication

Lone Star College

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