Aaliyah Love, MSN, RN, RNC-MNN
Henrico
Summary
Dynamic Registered Nurse Care Coordinator with extensive experience in patient care coordination, workflow optimization, and interdisciplinary collaboration. Skilled in developing individualized care plans, conducting comprehensive assessments, and streamlining discharge processes to enhance patient safety and reduce readmissions. Known for building strong relationships with patients, families, and providers to support seamless care transitions.
Overview
10
10
years of professional experience
Work History
Registered Nurse Care Coordinator
VCU Health System
Richmond
08.2024 - Current
- Care Coordinator for fast-paced 35-bed unit supporting a diverse population of adult medicine patients with complex, multisystem conditions
- Develop patient care plans to ensure safe and effective discharge planning
- Coordinate home care services to include skilled nursing, physical therapy, and occupational therapy
- Order durable medical equipment to ensure patients have the needed supplies for a safe transition to home
- Collaborate with ancillary services to ensure comprehensive and timely discharges of medically complex patients
- Update and maintain discharge plan in collaboration with the medical team, the patient, and their families
- Attend daily discharge rounds to review each patient’s discharge plan to ensure safe and effective communication
among the health care team - Maintain relationships with external organizations to provide patients with support services needed to achieve an
optimal level of health - Preceptor for senior nursing students during their senior year of school
- Educate new staff RN’s, care partners, and clerical team members on the role of Care Coordination to enhance
their understanding of our role and how the department integrates with theirs - Monitored patient progress and adjusted care strategies based on needs.
- Managed referral processes to ensure timely access to specialized services.
- Participated in continuing education programs to maintain professional competency.
- Identified potential barriers to effective care delivery and developed strategies to address them.
- Actively participated in Quality Improvement initiatives designed to improve overall healthcare delivery system.
Registered Nurse- Mother/Infant Unit
VCU Health System
Richmond
11.2019 - 07.2024
- Monitor high-risk obstetrical patients on postpartum, gynecology, and antepartum services
- Conduct thorough newborn assessments, monitor feeding patterns, and intervene promptly for complications such as hypoglycemia, or jaundice.
- Provide individualized breastfeeding support, including troubleshooting common challenges such as engorgement, mastitis, or poor latch.
- Educate mothers on breastfeeding and baby-friendly initiatives
- Educate families on newborn care, safe sleep practices, feeding cues, postpartum warning signs, and discharge instructions.
- Manage pain control, postpartum medications, and post‑operative care for Cesarean section patients, promoting early mobility and recovery.
- Collaborate with interdisciplinary teams to coordinate care plans, ensuring seamless transitions from hospital to home.
- Document all care in the EHR with accuracy and timeliness, maintaining compliance with hospital and regulatory standards.
- Administer IV antibiotics to mother and infants
- Serve as the charge nurse with duties of helping with throughput of patients, solving conflicts, and completing leader rounding on patients
- Serve as the transition nurse with the duties of admitting newly born infants after the first hour of life and educating parents on topics like safe sleep, vaccines, and breastfeeding initiatives
- Perform incision care for cesarean section patients
- Advocate for patients with increased concerns
- Member of the scheduling committee and have the duty of balancing the schedule for over 70 team members and resolving conflicts related to scheduling issues
- Nurse residency facilitator with the duties of helping new graduate nurses transition into the Registered Nurse role
- Assist in developing nursing protocols to enhance care quality.
- Mentor junior nurses and provided training on best practices.
- Collaborate with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Maintain a safe environment for all patients by adhering to infection control policies and procedures.
- Train and mentor new RNs on best practices, hospital policies and standards of care.
Registered Nurse -Medicine Specialty Unit
VCU Health System
Richmond
06.2018 - 10.2019
- Integrate technical skills and theoretical knowledge to meet the needs of the patient and family
- Assist the health care team with the prevention of illness and injury, maintenance of wellness, and provision of comfort
- Provide direction, education, and begins to acquire leadership skills at the unit level
- Deliver and accurately document direct, age-specific care to the patient or group of patients based on medical orders and an integrated, multidisciplinary plan of care
- Monitor patient vital signs and reported changes to medical staff.
- Safely administer prescribed medications, identifying incompatibilities and/or interactions
- Collaborate with interdisciplinary teams to develop patient care plans.
- Ensure compliance with safety standards and infection control practices.
- Utilize critical thinking skills to assess clinical situations quickly and accurately.
Care Partner-SN
VCU Health System
Richmond
05.2016 - 05.2018
- Gained additional experience by floating to Surgical Trauma ICU, Brain Injury Rehab, Transitional Cardiology Unit, Acute Care Oncology, and Evans-Haynes Burn Center
- Assist with maintaining patient skin integrity, hygiene, mobility, and elimination
- Assist with wound care under direction of Registered Nurse
- Assist with monitoring patient vital signs and fluid balance
- Empty Foley catheter bags, JP drains, and hemovac drains
- Ambulate with patients in hallways and rooms
- Stock rooms with supplies and refrigerator with nourishments
- Make cots for the patient’s guest
Education
Master of Science - Nursing: Leadership and Organizational Science
Virginia Commonwealth University
Richmond, VA01.2026
Bachelor of Science - Nursing
Virginia Commonwealth University
Richmond, VA05.2018
Associates Degree - Arts and Sciences
Southside Virginia Community College
Alberta, VA05.2013
Skills
- Patient care coordination
- Quality improvement initiatives
- Care plan development
- Interdisciplinary collaboration
- Effective communication
- Nursing education facilitation
- Management of complex needs
- Infant CPR certified
- Nursing assessments
- Critical thinking
- Discharge planning
- Staff training
- Newborn care
- Fetal monitoring
- Postpartum care
- Maternal assessment
- Neonatal resuscitation
License and Specialty Certifications
- Maternal Newborn Nursing Certification, 01/22-Current
- Neonatal Resuscitation Program (NRP), 11/19-Current
- Registered Nurse, 06/18-Current
- American Heart Association Basic Life Support Certification, 05/16-Current
Qualifications Summary
- Competent and efficient team member, dedicated to providing STAR Service and patient-centered care.
- Ambitious and compassionate experienced nurse aspiring to acquire and improve skills to promote health across the nursing care continuum.
- Respectful of all patient’s cultural beliefs and have them actively participate in the plan of care.
Accomplishments
Hospital Wide DAISY Award Winner, October 2025
Professional Organizations
- Case Management Society of America, 2024-current
- Association of Women’s Health, Obstetric and Neonatal Nurses, 2022-Current
- American Nursing Association, 2018-current
Timeline
Registered Nurse Care Coordinator
VCU Health System
08.2024 - Current
Registered Nurse- Mother/Infant Unit
VCU Health System
11.2019 - 07.2024
Registered Nurse -Medicine Specialty Unit
VCU Health System
06.2018 - 10.2019
Care Partner-SN
VCU Health System
05.2016 - 05.2018
Master of Science - Nursing: Leadership and Organizational Science
Virginia Commonwealth University
Bachelor of Science - Nursing
Virginia Commonwealth University
Associates Degree - Arts and Sciences
Southside Virginia Community College