Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaliyah Loyola

Clayton

Summary

Dynamic and adaptable professional with knowledgeable experience in patient care coordination at Gateway Medical Associates. Proven ability to administer medications and conduct vital assessments while ensuring HIPAA compliance. Recognized for fostering strong patient relationships and delivering exceptional service, enhancing overall patient satisfaction and care outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Family Dollar
05.2025 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and product selections to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area for optimal flow.
  • Handled cash and credit payments accurately, minimizing discrepancies in daily sales.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Barista

Drive Thru Joes
02.2024 - 05.2025
  • Operated espresso machines and grinders efficiently to produce a variety of coffee drinks.
  • Assisted in training new baristas on beverage preparation techniques and customer interaction protocols.
  • Collaborated with team members to streamline workflow during peak hours for optimal service delivery.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Lead Preschool Teacher

ASYMCA
08.2023 - 02.2024
  • Designed and implemented engaging lesson plans tailored to children's developmental needs.
  • Fostered a nurturing environment promoting social, emotional, and cognitive growth.
  • Assessed individual learning progress and adapted activities to enhance student engagement.
  • Collaborated with parents to support child development through effective communication strategies.

Sabbatical

Career Break
04.2021 - 08.2023

[ Planned Career Break]

Registered Medical Assistant

Gateway Medical Associates
03.2020 - 04.2021
  • Administered patient assessments, ensuring accurate medical histories and vital signs documentation.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted in laboratory procedures, maintaining adherence to safety protocols and regulatory standards.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Administered medications and vaccines, ensuring compliance with safety protocols and patient care standards.
  • Conducted routine lab tests and diagnostic procedures, supporting timely decision-making in patient care.
  • Collected and prepared specimens for laboratory testing.

Registered Medical Assistant Extern

Quickcare Clinic
03.2020 - 04.2020
  • Administered patient care procedures, ensuring adherence to safety and hygiene protocols.
  • Assisted healthcare professionals during examinations and procedures, enhancing patient comfort and experience.
  • Managed electronic health records, maintaining accuracy and confidentiality of patient information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Collaborated with the healthcare team to create personalized care plans for patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Certificate in Medical Assisting - Medical Assistant

Ross Medical Education Center
Knoxville, TN
04-2019

Science

Pellissippi State Community College
Knoxville, TN
12-2018

Skills

  • Medical terminology
  • Immunization administration
  • HIPAA compliance
  • Phlebotomy techniques
  • Patient care coordination
  • First aid and CPR
  • Vital signs measurement
  • EMR / EHR
  • Adaptable
  • Laboratory specimen collection

Certification

  • RMA - Registered Medical Assistant- American Medical Technologists

Timeline

Cashier

Family Dollar
05.2025 - Current

Barista

Drive Thru Joes
02.2024 - 05.2025

Lead Preschool Teacher

ASYMCA
08.2023 - 02.2024

Sabbatical

Career Break
04.2021 - 08.2023

Registered Medical Assistant

Gateway Medical Associates
03.2020 - 04.2021

Registered Medical Assistant Extern

Quickcare Clinic
03.2020 - 04.2020

Certificate in Medical Assisting - Medical Assistant

Ross Medical Education Center

Science

Pellissippi State Community College