Aaliyah Markland
Houston,TX
Summary
Proficient in obtaining vital signs monitoring and providing exceptional patient care. My past experiences with in the healthcare profession has helped develop my skills in infection prevention and patient support, while showcasing a 100% compliance with HIPAA protocols. My proactive approach and ability to maintain detailed patient records demonstrate my commitment to healthcare excellence and optimal patient safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Technician
HCA Healthcare
Pasadena, TX
12.2023 - Current
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Ensured that all medical equipment was properly maintained and sterilized.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
AT&T Fast Track Rep
Prime Communications, Inc.
Houston, TX
10.2022 - 12.2023
- Responded to customer inquiries and complaints, providing timely and effective solutions to maintain high service standards.
- Accessing billing systems in order to process payments.
- Maintained detailed records of sales activities, including calls made, follow-ups, and sales closed.
- Identified opportunities for cross-selling additional products or services.
CNA
FirstLight Home Care
Myrtle Beach, SC
01.2021 - 09.2022
- Documented patient care services by charting in designated areas.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
Medication Technician
Portside at Grande Dunes
Myrtle Beach, SC
02.2021 - 08.2022
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Prepared and administered oral, topical, and injectable medications as directed by healthcare providers.
- Reminded patients to take prescribed medications or nutritional supplements.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Obtained, recorded and reported patient vital signs for medication administration.
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
Resident Assistant/ Medication Tech
Sweetgrass Court
Mount Pleasant, SC
11.2018 - 01.2021
- Conferred with medical personnel to understand backgrounds and needs of residents.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Maintained accurate medication records for each patient.
- Utilized electronic health record systems for entering medication orders and patient information.
- Attended continuing education classes related to medication administration topics.
Resident Assistant
Lombard Place Assisted Living and Memory Care
Lombard, IL
04.2017 - 08.2018
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered patient call signals and signal lights to determine patients' needs.
- Cleaned and sanitized patient rooms according to established protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Participated in educational programs related to nursing assistant skills development.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
Resident Aide/ Certified Nursing Assistant
ALC Home Health Care, Inc.
Northlake, IL
08.2016 - 06.2017
- Monitored resident health status, including vital signs and changes in physical or mental condition.
- Aided residents with ambulation and use of walkers, canes and wheelchairs.
- Assisted with end-of-life care by offering emotional support and comfort measures.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Responded quickly to emergency situations, providing appropriate medical attention when needed.
Sales Associate
Dollar General
Ladson, SC
07.2013 - 07.2015
- Consistently provided friendly guest service and heartfelt hospitality
- Promptly and empathetically handled guest concerns and complaints
- Pleasantly and courteously interacted with customers
- Handled currency and credit transactions quickly and accurately
Crew Member
Wendy's
North Charleston, SC
02.2013 - 08.2013
- Consistently provided friendly guest service and heartfelt hospitality
- Demonstrated integrity and honesty while interacting with guests, team members and managers
- Pleasantly and courteously interacted with customers
- Maintained high standards of customer service during high-volume, fast-paced operations
- Built loyal clientele through friendly interactions and consistent appreciation
Caregiver/ Certified Nursing Assistant
Caregivers Unlimited LLC
Summerville, SC
04.2012 - 07.2013
- Maintained accurate records of patient care, condition, progress and concerns
- Monitored vital signs, such as blood pressure and pulse
- Responded appropriately to the physical, emotional and developmental needs of patients
Education
Bachelor of Science - Nursing
Galen College of Nursing
HoustonHealth Information Management - Applied Science
Northwestern College
Bridgeview, IL06.2019
High school diploma or GED -
Summerville High School
Summerville, SC05.2013
Certified Nursing Assistant - Nursing
Dorchestor Career School
Ridgeville, SC01-2013
Skills
- Sterilization techniques
- ADL support
- Basic nursing care
- Vital signs monitoring
- Infection prevention
- CPR certification
- Clinical training
- Account updating
- Clerical support
- Tactful and diplomatic
- Documentation
- Data entry
- Opening and closing accounts
- Verbal and written communication
- Pharmacology
- Attention to detail
- Equipment sterilization
- Dosage calculation
- HIPAA compliance
- Emergency care
Certification
- CPR
- Certified Nursing Assistant (CNA)
- First Aid Certification
- BLS Certification
- Certified Medication Aide
- Certified Medication Technician
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
References
References available upon request.
Timeline
Patient Care Technician
HCA Healthcare
12.2023 - Current
AT&T Fast Track Rep
Prime Communications, Inc.
10.2022 - 12.2023
Medication Technician
Portside at Grande Dunes
02.2021 - 08.2022
CNA
FirstLight Home Care
01.2021 - 09.2022
Resident Assistant/ Medication Tech
Sweetgrass Court
11.2018 - 01.2021
Resident Assistant
Lombard Place Assisted Living and Memory Care
04.2017 - 08.2018
Resident Aide/ Certified Nursing Assistant
ALC Home Health Care, Inc.
08.2016 - 06.2017
Sales Associate
Dollar General
07.2013 - 07.2015
Crew Member
Wendy's
02.2013 - 08.2013
Caregiver/ Certified Nursing Assistant
Caregivers Unlimited LLC
04.2012 - 07.2013
Bachelor of Science - Nursing
Galen College of Nursing
Health Information Management - Applied Science
Northwestern College
High school diploma or GED -
Summerville High School
Certified Nursing Assistant - Nursing
Dorchestor Career School