Aaliyah McGee
Milwaukee,WI
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Manager
CNAC Finance
12.2022 - Current
- Working with customers to get loan payments made on time
- Breaking down deal jackets/scanning them
- Cashier
Correctional Officer
Community Reintegration Center
12.2023 - 06.2024
- Give rules enforce them
- Monitor the dorm
- Keep count of all residents
- Ensure safety of all residents and staff
Manager/ part time server
Red Crab Juicy Seafood
07.2018 - 01.2022
- I started off as a Manager which I loved. But I felt as if I was always behind the scenes. So I decided to be a Manager for half of the week, and was a server the other half of the week.
Phlebotomist
Grifols
12.2019 - 06.2020
- - draws blood from patients
- - collect blood samples from patients
- - practice proper patient identification
Assistant Manager
Krispy Kreme
12.2017 - 01.2019
Personal Home Care Aide
LIVING MADE EASY
10.2017 - 12.2018
- Assist residents whom may have dementia, Alzheimer, Parkinson disease, etc, with daily living activities.
Call Center Customer Service Representative
Spectrum
08.2015 - 12.2017
- Assist customers in timely fashion
- Redirect to the appropriate area when needed
- Problem solving
Restaurant Server
RED ROBIN
03.2015 - 06.2017
- Greet and seat guests
- Set up banquet tables
- Swept or mopped floors
- Set up dining areas for meals and clear them following meals
Assistant Manager
FOOTLOCKER
11.2016 - 03.2017
- Counted money before and after every shift
- Lead my associates by a positive example
- Recruit staff members and oversee training programs
- Oversaw the flow of cash or financial instruments
Cashier
DOLLAR TREE
07.2016 - 11.2016
- Serviced all customers in a timely manner
- Counted money and audit money drawers
- Nightly closer
- Kept accurate records of monetary exchanges, authorization forms, and transaction reconciliations
- Exchange money, credit, and casino chips, and make change for customers
Youth Program Assistant
WALKERS POINT YOUTH & FAMILY CENTER
10.2014 - 08.2015
- Recruited and trained youth volunteers from the Milwaukee area
- Assisted youth with daily living activities
- Organized and orchestrate daily learning activities/ lessons
Manager
MCDONALDS
09.2014 - 05.2015
- Stored food in designated containers and storage areas to prevent spoilage
- Packaged take-out foods and serve food to customers
- Placed food trays over food warmers for immediate service, and store them in refrigerated storage cabinets
- Removed trash and cleaned kitchen garbage containers
- Assisted cooks and kitchen staff with various tasks as needed, and provide cooks with needed items if short staffed
- Prepared and served a variety of beverages such as coffee, tea, and soft drinks
Education
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Milwaukee Area Technical College
Skills
- Problem Solving (2 years)
- Home Health
- CNA
- Home Care
- Cna Certified
- Time Management (2 years)
- Homecare
- Customer Service
- Call Center
- CSR
- Customer Care
- Customer Support
- Bilingual
- Phlebotomy
- Injections
- Retail sales
- Customer service
- Account management
- Cash handling
- Project planning
- Serving
- Cash register
- Microsoft Excel
- Microsoft Word
- Accounts receivable
- Microsoft Office
- Organizational skills
- Case management
- Discharge planning
- Care plans
- Time management
- Communication skills
- Clerical experience
- Sales
- Sales management
- B2B sales
- Restaurant experience
- Leadership
Certification
- CNA
- Bartender License
- Food Handler Certification
- Series 65
- Driver's License
Assessments
- Customer service — Proficient
- August 2020
- Identifying and resolving common customer issues
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
- KEY COMPETENCIES
- Time Management
- Judgment and Decision Making
- Active Learning
- Active Listening
- Service Orientation
- Instructing
- Persuasion
- Negotiation
- Coordination
- Social Perceptiveness
- Critical Thinking
- Learning Strategies
- Complex Problem Solving
- Programming
- Monitoring
- Reading Comprehension
- Speaking
- Writing
- Science
- Mathematics
Timeline
Correctional Officer
Community Reintegration Center
12.2023 - 06.2024
Account Manager
CNAC Finance
12.2022 - Current
Phlebotomist
Grifols
12.2019 - 06.2020
Manager/ part time server
Red Crab Juicy Seafood
07.2018 - 01.2022
Assistant Manager
Krispy Kreme
12.2017 - 01.2019
Personal Home Care Aide
LIVING MADE EASY
10.2017 - 12.2018
Assistant Manager
FOOTLOCKER
11.2016 - 03.2017
Cashier
DOLLAR TREE
07.2016 - 11.2016
Call Center Customer Service Representative
Spectrum
08.2015 - 12.2017
Restaurant Server
RED ROBIN
03.2015 - 06.2017
Youth Program Assistant
WALKERS POINT YOUTH & FAMILY CENTER
10.2014 - 08.2015
Manager
MCDONALDS
09.2014 - 05.2015
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Milwaukee Area Technical College