Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaliyah McGimpsey

Morganton,NC

Summary

I am a highly-motivated employee with a desire to take on new challenges. I am eager to utilize time management and organizational skills across diverse settings, to learn and grow. I aim to seek entry-level opportunities to enhance abilities while contributing to company growth.

Overview

11
11
years of professional experience

Work History

Income Maintenance Caseworker

Caldwell County DSS
Lenoir , NC
02.2023 - 02.2024
  • Reviewed and evaluated client applications for eligibility of public assistance programs.
  • Assessed and documented the financial, medical, and other needs of clients.
  • Assisted clients in completing necessary paperwork for obtaining benefits.
  • Performed data entry into computer systems for tracking client information.
  • Researched documents needed to process applications or claims accurately.

Community Social Service Technician

Caldwell County DSS
Lenoir , NC
04.2022 - 02.2023
  • Monitored visits between biological parents and their children placed in out-of-home settings.
  • Coordinated and provided transportation for medical appointments or other necessary activities related to a client's case plan, such as visits with their children at a designated place, under my supervision.
  • Attended staff meetings and trainings designed to improve knowledge base around best practices related to working with at risk youth.
  • Created written reports summarizing case progress, which were submitted for review by supervisors and social workers over the case.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Maintained contact with all parties involved, including birth parents, foster parents, social workers, and school/daycare personnel.
  • Worked with community resources to engage youth in pro-social activities and help families access services.

Health Care Technician

J Iverson Riddle Developmental Center
Morganton, NC
06.2019 - 04.2022
  • Assisted in the preparation of residents for examinations and treatments.
  • Provided assistance with daily living activities such as bathing, dressing, eating and transferring residents.
  • Ensured that all resident information was kept confidential in accordance with HIPAA regulations.
  • Observed and reported changes in residents condition to registered nurse.
  • Responded quickly and with deep care for residents to build trust and rapport.
  • Provided excellent customer service by effectively communicating with residents, families, and staff in each home.

Front Line Crew Member

Hunter's Chicken and Waffle Shack
Morganton, NC
08.2013 - 06.2019
  • Greeted customers and responded to inquiries.
  • Assisted with orders and food preparation.
  • Performed cashier duties, including taking payments and making change.
  • Restocked items on shelves as needed.
  • Maintained a clean and organized workstation.
  • Followed safety protocols when handling hot foods or sharp objects.
  • Ensured compliance with health regulations in the workplace.
  • Provided excellent customer service at all times.
  • Monitored food temperatures to ensure safe storage conditions.
  • Communicated effectively with other staff members during shifts.
  • Upheld standards of hygiene within the restaurant environment.
  • Served as frontline point of contact for customer-facing communication and received and placed customer calls regarding order status, payments and product information.
  • Welcomed clients warmly, offered thanks for patronage, remembered names of frequent customers and delivered experiences that made patrons feel valued and sure to return.

Education

High School Diploma -

Freedom High School
Morganton, NC
06-2013

Skills

  • Verbal and written communication
  • Dependable and Cooperative
  • Positive Attitude
  • Customer Service
  • Strong client relations abilities

Timeline

Income Maintenance Caseworker

Caldwell County DSS
02.2023 - 02.2024

Community Social Service Technician

Caldwell County DSS
04.2022 - 02.2023

Health Care Technician

J Iverson Riddle Developmental Center
06.2019 - 04.2022

Front Line Crew Member

Hunter's Chicken and Waffle Shack
08.2013 - 06.2019

High School Diploma -

Freedom High School
Aaliyah McGimpsey