Aaliyah Morales
Providence
Summary
Certified Phlebotomist of almost 2 years with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomy Technician
East Side Clinical Laboratory
Providence
02.2025 - 05.2025
- Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Verified patients' identification for proper sample collection.
- Handled insurance verification tasks using Software and Software to validate patient insurance information.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Lead Infant Room Teacher
THE LEARNING ACADEMY
North Providence
04.2024 - 09.2024
- Supervised and provided daily care for up to 8 infants, including feeding, diapering, and ensuring safe sleep practices.
- Created and implemented age-appropriate lesson plans to support developmental milestones.
- Monitored and documented each child's growth, behavior, and progress for parent updates and developmental tracking.
- Maintained a safe, nurturing, and stimulating classroom environment while ensuring compliance with health and licensing regulations.
- Communicated regularly with parents through conferences and daily reports to strengthen family-school partnerships.
- Maintained confidentiality of children, family information and staff.
- Employed learning through play philosophy and educational objectives, striking balance between teacher-directed and child-directed activities and encouraging children to communicate verbally.
- Cultivated professional relationships with parents and families, establishing availability for parent conferences when necessary.
- Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
Teacher's Assistant
Wonder Kids Early Learning Center
Warwick
09.2021 - 07.2022
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Customer Service/Cashier
CVS Health
Pawtucket
01.2021 - 08.2021
- Delivered excellent customer service by resolving issues, assisting with product inquiries, and promoting loyalty programs.
- Processed high-volume transactions with accuracy.
- Supported store operations by maintaining inventory levels, restocking merchandise, and assisting with sales promotions.
- Collaborated with pharmacy staff by directing customers to healthcare services and answering basic product questions.
- Strengthened communication and problem-solving skills in a fast-paced retail environment.
Crew Member
Five Guys
Attleboro
11.2018 - 08.2019
- Delivered excellent customer service by taking orders, resolving issues, and ensuring guest satisfaction.
- Worked in a fast-paced, team-oriented environment, supporting both front-of-house and back-of-house operations.
- Prepared high-volume food orders with accuracy and consistency while maintaining quality standards.
- Handled cash and credit transactions with accuracy while promoting efficiency at checkout.
- Uphold strict food safety, sanitation, and cleanliness standards to maintain health compliance.
- Developed strong teamwork, multitasking, and communication skills by collaborating with staff during peak hours.
Education
Phlebotomy -
American Safety Programs and Training
Providence, RIHigh School Diploma - General Studies
Hope High School
Providence, RISkills
- Customer service
- Communication skills
- Physical examinations
- Documentation review
- Bilingual
- Venipuncture Experience
- Accurate EMR documentation & patient identification
- Adhered to HIPPA to maintained patient confidentiality
Certification
- BLS
- CPR
- PHLEBOTOMY
Timeline
Phlebotomy Technician
East Side Clinical Laboratory
02.2025 - 05.2025
Lead Infant Room Teacher
THE LEARNING ACADEMY
04.2024 - 09.2024
Teacher's Assistant
Wonder Kids Early Learning Center
09.2021 - 07.2022
Customer Service/Cashier
CVS Health
01.2021 - 08.2021
Crew Member
Five Guys
11.2018 - 08.2019
Phlebotomy -
American Safety Programs and Training
High School Diploma - General Studies
Hope High School