AALIYAH MYERS
Pleasant Grove,AL
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Also, accomplished and certified Pharmacy Technician with over 2 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
Birmingham, AL
10.2022 - 05.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cosmetologist, Hairstylist
Aveda Salon And Spa
Birmingham
04.2020 - Current
- Ensured proper sanitation procedures were followed at all times during salon visits
- Maintained knowledge of current trends in the beauty industry
- Exhibited strong organizational skills by properly scheduling appointments and managing time efficiently
- Maintained a clean work station throughout the day according to established guidelines
- Cultivated relationships with customers through friendly conversation during appointments.
Sales Associate
Victoria's Secret & PINK
Birmingham
03.2019 - 11.2020
- Helped customers locate products and checked store system for merchandise at other sites
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Prepared merchandise for sales floor by pricing or tagging
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers in accordance with store policy
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Customer Service Cashier
Walmart
Birmingham
01.2017 - 10.2018
- Utilized POS system to handle customer cash and credit card transactions
- Maintained customer satisfaction with quick and professional handling of product returns
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Met customer service goals and exceeded customer expectations
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
Bachelor of Science -
The University of Alabama
05.2019
High School Diploma -
Pleasant Grove High School
05.2015
Skills
- Microsoft Office Suite Expertise
- Data Entry
- Verbal & Written Communication
- Typing Proficiency (45 WPM)
- Time Management
- Policy & Procedure Adherence
- Collaborative Environments
- Email & Online Chat Support
- Complex Problem-Solving
- Administrative Procedures
- Problem-solving skills
- Team Collaboration
- Workflow Optimization
- Confidentiality and HIPAA
Certification
- Certified Pharmacy Technician
- Licensed Cosmologist
Timeline
Pharmacy Technician
Walgreen's Pharmacy
10.2022 - 05.2024
Cosmetologist, Hairstylist
Aveda Salon And Spa
04.2020 - Current
Sales Associate
Victoria's Secret & PINK
03.2019 - 11.2020
Customer Service Cashier
Walmart
01.2017 - 10.2018
Bachelor of Science -
The University of Alabama
High School Diploma -
Pleasant Grove High School