Aaliyah Ochoa
Livingston,California
Summary
Customer service professional with extensive experience at CVS Pharmacy, demonstrating strong team collaboration and problem-solving abilities. Achieved significant improvements in customer satisfaction through effective communication and dependable service. Proficient in multitasking and basic math, ensuring a well-stocked and organized retail environment to meet customer demands.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
CVS Pharmacy
Odessa, TX
08.2020 - 07.2021
- Provided excellent customer service by helping customers locate items they were looking for.
- Assisted customers with locating merchandise within the store.
- Complied with all health and safety regulations while performing job duties.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Greeted customers and provided friendly customer service.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Recommended, selected, located, and obtained products to meet customer needs.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
Livingston High School
Livingston, CA06-2025
Some College (No Degree) -
Merced College
Merced, CASkills
- Team collaboration
- Problem solving
- Time management
- Customer satisfaction
- Patience and composure
- Basic math
- Guest services
- Teamwork
- Work task prioritization
- Interpersonal communication
- Verbal communication
- Multitasking and organization
- Positive and professional
- Reliability and punctuality
- Customer focus
Languages
Spanish
Limited
Affiliations
- caregiver for her great grandfather who is in the early stages of Alzheimer's
References
References available upon request.
Timeline
Customer Service Cashier
CVS Pharmacy
08.2020 - 07.2021
High School Diploma -
Livingston High School
Some College (No Degree) -
Merced College
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