Aaliyah Powell
Allied Universal
Raleigh,NC
1
Certification
10
years of professional experience
Detail-oriented customer service and security professional with strong communication skills and a proven ability to maintain safety, support operations, and deliver high-quality service. Experienced in security services, retail, and healthcare environments with a track record of reliability and teamwork.
Work History
Security Officer
3 Years 11 Months- Secure premises through patrols, surveillance monitoring, and visitor verification.
- Guard entry points and enforce safety procedures.
- Support emergency response protocols.
Console Operator
6 Months- Monitored surveillance systems during public events to ensure safety and schedule adherence.
- Prevented unauthorized access while reducing property incidents.
Temperature Screener
6 Months- Conducted temperature checks and upheld COVID-19 health protocols.
- Assisted with site access and safety screening.
Security Officer (Full-Time)
3 Years 3 Months- Performed consistent site surveillance and responded to incidents.
- Maintained accurate incident logs and reports.
Packaging Associate
5 Months- Prepared and packaged food products for shipment.
- Followed safety and quality standards.
Office Assistant
7 Months- Managed records, drafted documents, and handled communication via phone and email.
- Served as the primary point of contact for internal and external inquiries.
Education
High School Diploma
Skills
Customer Service & Phone Etiquette
Surveillance & Incident Reporting
Security & Safety Protocols
Microsoft Office & Typing
Problem Solving & Communication
Time Management & Organization
Packaging & Warehouse Operations
Quick Learner & Team Collaboration
Managed high- Volume incoming calls while providing excellent customer service.
Provided administrative support by answering phones
greeting visitors
and handling correspondence.
Certification
- Security Officer License (Active)
- Guard Card (Valid through Oct 2024)
- Class D Security License
- First Aid Certification
Timeline
Security Officer
Allied Universal
09.2022 - CurrentRead More
Console Operator
Sectek Inc. / Command Security Services, LLC
03.2022 - 09.2022Read More
Temperature Screener
Allied Universal Security Services
05.2020 - 11.2020Read More
Packaging Associate
Hampton Farms
10.2019 - 03.2020Read More
Security Officer (Full-Time)
Allied Universal
08.2017 - 11.2020Read More
Office Assistant
First Baptist Severn Church
08.2016 - 03.2017Read More
Northampton County High School
High School Diploma
Read More