Aaliyah Taylor
Summary
Dynamic and results-driven Marketing undergraduate with a passion for content creation and brand development. Proven expertise in crafting engaging content, developing comprehensive business plans, and executing successful marketing campaigns. Adept at leveraging strong communication skills to influence and empower peers and audiences. Experienced in customer service, retail, product promotion, and digital marketing strategies. Eager to apply academic knowledge and hands-on experience to drive brand growth and customer engagement in a dynamic role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
2024.04 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Content Creator / Influencer
Life By Aaliyah
2022.10 - Current
- Created and curated high-quality short-film video content for various brands and personal use
- Influenced and engaged with peers and followers
- Empowered women to be confident and self-assured through motivational content.
- Implemented strategies and tactics to grow followers on social media channels.
- Cultivated a loyal following of 8,000 supporters on social media platforms in 2 months through consistent posting schedules and authentic community engagement strategies.
- Facilitated seamless collaboration between departments via clear communication of project goals, timelines, and desired outcomes throughout all stages of content development.
Product Flow Specialist
Best Buy
2021.10 - 2023.08
- Assisted customers with inquiries and purchases
- Unloaded and stocked products efficiently
- Transformed underperforming departments with strategic planning efforts focused on process improvement.
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
Cashier
The Home Depot
2021.05 - 2023.08
- Provided excellent customer service in a fast-paced retail environment
- Conducted security checks to ensure a safe shopping environment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science in Marketing - General Marketing
Louisiana Tech University
Ruston, LA05.2024
Skills
- Strong Communication
- Customer Service Excellence
- Marketing Strategies
- Content Creation
- Business Development
- Problem-Solving
- Teamwork and Collaboration
- Social Media Marketing
- Social Media Management
- Marketing Campaigns
Technical Skills: Canva, MS Office Suite, Adobe Suite
Related Projects
Intro to Business and Entrepreneurship, Ruston, LA, Developed a local small business, Squeaky Clean, a mobile cleaning and detailing service in Ruston, LA. Designed a comprehensive business plan for Squeaky Clean. Created several promotional short films for different brands.
Coursework
- Business
- Management
- Marketing
- Communication
- Economics
- Accounting
Certification
Hubspot Academy - Digital Marketing Certified
Google Analytics Certified
Timeline
Team Member
Chick-fil-A
2024.04 - Current
Content Creator / Influencer
Life By Aaliyah
2022.10 - Current
Product Flow Specialist
Best Buy
2021.10 - 2023.08
Cashier
The Home Depot
2021.05 - 2023.08
Bachelor of Science in Marketing - General Marketing
Louisiana Tech University