Aaliyah Taylor
Oklahoma City,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Shift Leader
Chicken Salad Chick
Oklahoma City, OK
04.2025 - 08.2025
- Supervised daily operations to ensure compliance with food safety and quality standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management techniques to reduce waste and improve food cost control.
- Resolved customer inquiries and complaints, enhancing overall guest experience and satisfaction.
- Conducted regular equipment checks to ensure functionality and adherence to maintenance protocols.
Bartender
Mesero
Oklahoma City, OK
04.2025 - 08.2025
- Managed bar operations during peak hours, ensuring efficient service and customer satisfaction.
- Collaborated with kitchen staff to create harmonious food and drink pairings for guests.
- Cultivated relationships with regular patrons to enhance loyalty and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender Shift Manager
Jinya, Ramen Bar
Oklahoma City, OK
07.2024 - 02.2025
- Upsold customers from shelf to premium brands to help boost sales.
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
- Trained new employees to perform duties.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Server
JK By Chef King
Oklahoma City, OK
11.2023 - 04.2024
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Took orders from customers accurately and in a timely manner.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Accurately recorded orders on cash register and point-of-sale system.
Server
OKC Tap House
Oklahoma City, OK
08.2022 - 10.2023
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Cosmetology License - Cosmetology
Academy of Hair Design
Oklahoma City, OK02-2022
Skills
- Beverage making
- Problem-solving
- Customer service focus
- Upselling strategies
- Employee coaching
- Health and safety
- POS system operation
- Alcohol awareness
- Safe food handling procedures
- Customer service expertise
Timeline
Shift Leader
Chicken Salad Chick
04.2025 - 08.2025
Bartender
Mesero
04.2025 - 08.2025
Bartender Shift Manager
Jinya, Ramen Bar
07.2024 - 02.2025
Server
JK By Chef King
11.2023 - 04.2024
Server
OKC Tap House
08.2022 - 10.2023
Cosmetology License - Cosmetology
Academy of Hair Design