Aaliyah White
Chicago,Illinois
Summary
Developed skills in patient communication and hands-on support. Seeking to leverage these capabilities to make meaningful impact in new professional setting.
Friendly and compassionate individual with strong interpersonal skills and passion for patient care. Knowledge of basic medical terminology and proficiency in vital sign monitoring and patient assistance. Committed to providing high-quality care to improve patient well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
EVS Housekeeping
Saint Anthony Hospital
08.2022 - 08.2024
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
- Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
Authorized Retailer
AT&T
06.2021 - 08.2021
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Participated in promotional events, driving increased foot traffic and brand awareness within the local community.
Cashier
Sam's Club
09.2020 - 03.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Training program - Patient care technician
TTI Medical Training Institute
Chicago, IL08.2024
High school diploma - Business
Oak Park & River Forest High School
Oak Park, IL05.2020
Skills
- Merchandising
- Retail Sales
- Inventory Control
- NoSQL
- Google Cloud Platform
- Patience and empathy
- Customer service excellence
- Professionalism and courtesy
- Time management skills
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Sanitation protocols
Certification
- CNA, 08/01/24, 08/01/26
- Patient care tech, 10/01/24, 10/01/26
- Ekg tech, 12/01/23, 12/01/25
- Phlebotomy, 01/01/24, 01/01/26
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Sales skills, Completed, 05/01/21
- Influencing and negotiating with customers, Completed, Completed
Timeline
EVS Housekeeping
Saint Anthony Hospital
08.2022 - 08.2024
Authorized Retailer
AT&T
06.2021 - 08.2021
Cashier
Sam's Club
09.2020 - 03.2021
High school diploma - Business
Oak Park & River Forest High School
Training program - Patient care technician
TTI Medical Training Institute
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