Summary
Overview
Work History
Education
Skills
Timeline
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Aaliyah Yelverton

Philadelphia,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

EVS II

Penn Medicine
03.2022 - 02.2024
  • I was a housekeeper and trainer
  • Cleaning of patient rooms, halls, work areas, office and other facilities
  • Performed special cleaning of rooms, disinfects walls, floors and furnishings
  • Empties and cleans waste and trash containers
  • Cleans, mops, and sanitizes resident rooms, toilets, and baths.

HOME HEALTH CARE AIDE

First Choice Care Services
02.2021 - 02.2022
  • I am currently a at home health care aide
  • Assist with household tasks such as meal preparation, light housekeeping, and laundry
  • Implements safety measures to prevent falls and other accidents in the home environment
  • Accompany's client to medical appointments and assist with transportation as needed
  • Remind patient to take medication's according to prescribed schedules

CALL CENTER REPRESENTATIVE

Safe Energy Resources
02.2020 - 12.2020
  • I was a call center representative
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.

RECEPTIONIST

Hahneman Hospital
04.2018 - 06.2020
  • Front desk duties answering visitors calls and assisting people with scheduling
  • Answering incoming calls assisting patients with appointment scheduling and documentation
  • Demonstrated excellent multitasking skills by managing multiple phone lines, greeting patients, and organizing paperwork simultaneously without compromising service quality.
  • Enhanced patient experience by efficiently managing front desk operations and maintaining a welcoming environment.
  • Collaborated with medical staff to ensure timely communication and exchange of information between patients and healthcare providers.

SALES ASSOCIATE

Toys"R"Us
01.2017 - 03.2018
  • I was a stocker, cashier, and store associate
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

High school diploma -

Agora Cyber Charter School
08.2018

Skills

  • Sales
  • Retail
  • Cashiering
  • Customer Service
  • Caregiving
  • Home Care
  • Laundry
  • Senior Care
  • Computer skills
  • Cleaning Experience
  • Sales Support
  • Customer service
  • Hotel experience
  • Housekeeping
  • Food service
  • Sewing
  • Janitorial experience
  • Communication skills
  • Microsoft Office
  • English

Timeline

EVS II

Penn Medicine
03.2022 - 02.2024

HOME HEALTH CARE AIDE

First Choice Care Services
02.2021 - 02.2022

CALL CENTER REPRESENTATIVE

Safe Energy Resources
02.2020 - 12.2020

RECEPTIONIST

Hahneman Hospital
04.2018 - 06.2020

SALES ASSOCIATE

Toys"R"Us
01.2017 - 03.2018

High school diploma -

Agora Cyber Charter School

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Aaliyah Yelverton