Aalycia Dorsey
Atlanta,GA
Summary
A Professional Creative Specialist motivated and eager to contribute to business success while working towards a fulfilling career in the world of music. Focused on customer satisfaction and team productivity while being resourceful, innovative, and committed to work given. Excelled in collaboration and communication, elevating team performance and client satisfaction. Experienced in audio post-production, audio production and sound editing.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Team Member
Sessions Atlanta
12.2024 - Current
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Kept studio space clean and organized, maintaining an optimal working environment for all team members.
- Assisted engineers with setting up microphones and equipment, optimizing recording environment for best results.
Podcast Producer
Georgia State University
Atlanta , GA
01.2024 - 05.2025
- Managed ever aspect of the podcast editing process.
- Advised clients on best practices for recording high-quality audio remotely or on-location settings based on their specific needs.
- Enhanced Sound Quality for Recording for smoothness
- Finalized each podcast episode for publication
Guest Experience Team Member
Lululemon
10.2024 - 02.2025
- Increased repeat business by providing exceptional service and creating a welcoming atmosphere.
- Achieved high levels of customer satisfaction through empathetic listening and effective problem-solving skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
Associate Manager
Tumi
Alpharetta, GA
03.2023 - 10.2024
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
- Enhanced team productivity by implementing efficient project management strategies.
- Improved client satisfaction by consistently delivering high-quality work on schedule.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Customer Service Guide
Patagonia
Buckhead, GA
10.2022 - 02.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Contributed to team success by consistently meeting and exceeding performance metrics.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Team Member
State Farm Arena/Atlanta Hawks
Atlanta, GA
03.2022 - 10.2022
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Resolved issues quickly to maintain productivity goals.
- Maintained a productive, efficient approach to all tasks.
- Maintained customer satisfaction by double-checking back with customers about their experience.
Assistant Manager
Rue21
LaGrange, GA
11.2020 - 03.2022
- Met with sales leadership to provide detailed reporting on overall team performance
- Engaged with team members, management, and customers to boost company productivity and morale
- Established and communicated key performance metrics and expectations to optimize sales, visual merchandising, and loss prevention
- Evaluated employee performance and mentored underperforming staff with service-focused initiatives
- Analyzed productivity reports managing overall performance
- Monitored sales call to identify and act on strengths and weaknesses in sales techniques, technical accuracy, and company policies
- Oversaw sales team productivity and results to attain revenue goals and performance targets.
Team Member
Tropical Smoothie Cafe
Evans, GA
05.2019 - 07.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Prepared and cooked food orders for customers by noting customizations and portion sizes
- Maintained a productive, efficient approach to all tasks
- Quickly adapted to plans and adjusted equipment to maintain high standards of functionality and safety
Concession Stand Worker (Volunteer)
Bank Of America Stadium
Charlotte, NC
11.2016 - 11.2016
- Helped with the preparation and serving of food/beverages at Bank of America Stadium.
Education
Bachelor Of Science - Music Technology
Georgia State University
Atlanta, GA 08.2022 - 05.2025
Music Technology/Compostion
LaGrange College
Lagrange, GA 08.2020 - 05.2022
High School Diploma -
Grovetown High School
08.2016 - 05.2020
Skills
- Business Development
- Adaptability
- Audio/Music Production
- Customer Service
- Audio Post-Production
- Active Listening
- Pro Tools
- Critical Thinking
- Studio maintenance
Affiliations
Member, National Honor's Society. Member, Beta Club. Member, National Spanish Honor's Society. Member, National Music Honor's Society (Tri-M). Member, National Social Studies Society (Rho Kappa)
Timeline
Team Member
Sessions Atlanta
12.2024 - Current
Guest Experience Team Member
Lululemon
10.2024 - 02.2025
Podcast Producer
Georgia State University
01.2024 - 05.2025
Associate Manager
Tumi
03.2023 - 10.2024
Customer Service Guide
Patagonia
10.2022 - 02.2023
Bachelor Of Science - Music Technology
Georgia State University
08.2022 - 05.2025
Team Member
State Farm Arena/Atlanta Hawks
03.2022 - 10.2022
Assistant Manager
Rue21
11.2020 - 03.2022
Music Technology/Compostion
LaGrange College
08.2020 - 05.2022
Team Member
Tropical Smoothie Cafe
05.2019 - 07.2019
Concession Stand Worker (Volunteer)
Bank Of America Stadium
11.2016 - 11.2016
High School Diploma -
Grovetown High School
08.2016 - 05.2020
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