Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aamari Woods

Byram,MS

Summary

Who is Aamari ? Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Eager to leverage my diverse skill set and commitment to patient -centric care in any health care position. As an entry-level, seeking challenge role where my customer service expertise, communication skills, and healthcare training can contribute to the well-being of patients and support the efficient operation of a healthcare facilities.

Overview

4
4
years of professional experience

Work History

Call Center Representative

SRG Call Center
09.2023 - Current
  • Address customer inquiries, concerns, and issues in a professional and timely manner
  • Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Utilize call center software and CRM systems proficiently

Junior Assistant

Papa Johns
01.2023 - 09.2023
  • Process customer payments, provide change, and maintain cash register integrity
  • Verified accuracy in order fulfillment and maintained a positive customer experience
  • Ensured adherence to quality and safety standards in food handling
  • Followed sanitation and hygiene guidelines to uphold food safety standards.

Cashier

The Fresh Market
08.2020 - 02.2022
  • Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
  • Handled cash, credit, and electronic payments with precision, ensuring balanced cash drawers at the end of each shift
  • Provided friendly and courteous customer service, addressing inquiries and resolving issues promptly
  • Maintained a clean and organized checkout area, including bagging groceries and restocking merchandises.

Education

CCMA Certification -

Majestic Tech Institute
Byram, MS
11.2023

Diploma -

Callaway High School
Jackson, MS
05.2023

Skills

  • Phlebotomy
  • Knowledge of HIPAA and OSHA regulations
  • First Aid
  • Vital Signs Measurements
  • Organization
  • Computer Literacy
  • Time Management
  • Empathy
  • Medical Terminology
  • EKG
  • Scheduling

Timeline

Call Center Representative

SRG Call Center
09.2023 - Current

Junior Assistant

Papa Johns
01.2023 - 09.2023

Cashier

The Fresh Market
08.2020 - 02.2022

CCMA Certification -

Majestic Tech Institute

Diploma -

Callaway High School
Aamari Woods