Aamir Ford
Hilton Head Island
Summary
As IT professional, well-versed in providing comprehensive technical support and managing complex IT systems. Recognized for fostering team collaboration and driving successful project outcomes. Reliable and adaptable to changing technological needs, with proficiency in troubleshooting and network administration.
Overview
2026
2026
years of professional experience
Work History
Clinical Systems Implementation Specialist
Novant Health, Inc
12.2025 - Current
- Facilitated hospital-wide transition to new enterprise clinical system during go-live phase.
- Delivered prompt IT support to optimize operational efficiency for healthcare professionals.
- Diagnosed and resolved application access, hardware, and workflow issues to enhance patient care delivery.
- Assisted end users with system navigation, login issues, and live workflow support
- Escalated critical issues to internal IT teams and vendors while tracking resolutions
- Monitored and coordinated command center operations to uphold system stability and reliability.
- Documented issues and solutions to support post–go-live optimization
Web Developer
Self-employeed
2018 - Current
- Developed responsive web applications using HTML, CSS, and JavaScript frameworks.
- Collaborated with designers to implement user-friendly interfaces and enhance user experience.
- Assisted in debugging and troubleshooting application issues, ensuring optimal performance.
- Participated in code reviews, contributing to improved code quality and adherence to best practices.
Photographer
Independant Contract
2016 - Current
- Captured high-quality images for diverse projects, enhancing visual storytelling.
- Collaborated with clients to understand vision and deliver tailored photographic solutions.
- Developed creative concepts for photo shoots, ensuring alignment with client specifications.
- Edited and retouched photographs using industry-standard software to enhance final outputs.
Digital Imaging (VP)
Best Buy
09.2023 - 08.2024
- Supervised imaging associates to ensure quality customer service and efficient workflow.
- Trained team members on imaging processes, enhancing overall operational performance.
- Coordinated daily imaging tasks, optimizing scheduling and resource allocation.
- Conducted regular audits of imaging equipment to maintain operational standards.
- Directed sales and technical support operations for cameras and digital imaging equipment.
- Designed and delivered comprehensive training programs to enhance employee skills at four Best Buy locations in Richmond, VA.
- Provided expert guidance on complex technical products to customers and staff
- Enhanced team performance by coaching members and providing comprehensive product education.
Education
No Degree - Computational Science
University of South Carolina
Columbia, South Carolina, SCSkills
- Issue resolution
- Client training
- Business analysis
- Telephone and email etiquette
- Software implementation
- Project management
Timeline
Clinical Systems Implementation Specialist
Novant Health, Inc
12.2025 - Current
Digital Imaging (VP)
Best Buy
09.2023 - 08.2024
Web Developer
Self-employeed
2018 - Current
Photographer
Independant Contract
2016 - Current
No Degree - Computational Science
University of South Carolina