Aamiyah Rivera
Summary
Dynamic customer service professional with a proven track record at Macy's Department Store, excelling in fast-paced environments. Skilled in problem-solving and teamwork, consistently surpassing sales targets. Adept at building client relationships and promoting company initiatives. Dependable and responsible, with a positive attitude and excellent communication skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
Work History
Customer Experience Colleague
Macy's Department Store
07.2025 - Current
- Building clientele
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Promoting company credit cards while securing an weekly application goal
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Securing daily sales goal while also securing an additional pre sale goal of $2500
Assistant Manager
Charlotte Russe
02.2025 - 07.2025
- Managed inventory levels, coordinating restocking efforts to minimize stockouts.
- Trained new employees on company policies and customer service protocols.
- Resolved customer inquiries and complaints, fostering positive shopping experiences.
- Implemented visual merchandising standards to enhance store presentation and appeal.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Open and closing of the store
Sales Associate
Dillard's
09.2024 - 02.2025
- Collaborated with team members to achieve sales goals and improve service delivery.
- Handled cash register operations while adhering to company policies and procedures.
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managing stockroom along with audits and inventory.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Vanguard High School
Mesquite, TX05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Multitasking
- Dependable and responsible
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Customer Experience Colleague
Macy's Department Store
07.2025 - Current
Assistant Manager
Charlotte Russe
02.2025 - 07.2025
Sales Associate
Dillard's
09.2024 - 02.2025
High School Diploma -
Vanguard High School