Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Languages
References
Timeline
Generic

Aanfa Awal

Philadelphia,Pennsylvania

Summary

Dedicated and highly motivated, with exceptional customer service skills and hands-on experience in student leadership through active participation in the Student Government Association (SGA), Crimson Coward, and more. Eager to apply strong interpersonal and multitasking abilities to contribute effectively in fast-paced work settings. Passionate about learning and growing in roles that challenge and enhance customer service expertise.

Overview

3
3
years of professional experience

Work History

Shift Leader /Restaurant Server

Crimson Coward
Annandale, VIRGINIA
12.2024 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Followed health safety guidelines when preparing and serving food products.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties, such as setting up the dining area and restocking supplies.
  • Provided exceptional service to a high volume of daily customers.

Member

Carter G. Woodson HS
01.2023 - 01.2024
  • Represented student body interests by collaborating with school administration and fellow students on various initiatives.
  • Assisted in planning and organizing school-wide events, including fundraisers and Spirit Week activities.
  • Engaged in team decision-making and leadership development by contributing ideas and participating in strategic discussions.
  • Managed event logistics, including coordinating with vendors and ensuring smooth execution of student-led projects.

Sales Associate

Sierra Inc.
01.2022 - 01.2023
  • Provided exceptional customer service by assisting customers with product selection, inquiries, and checkout processes.
  • Processed transactions efficiently using POS systems, handling cash, credit, and returns with accuracy.
  • Collaborated with team members to meet daily sales goals and promote store promotions to increase sales.
  • Assisted in inventory management, including receiving shipments and conducting regular stock checks.
  • Resolved customer issues promptly and professionally, ensuring customer satisfaction and repeat business.
  • Maintained a clean and organized sales floor, restocked merchandise, and ensured accurate product displays.

Sales Associate

Five & Below
01.2022 - 12.2022
  • Provided exceptional customer service by assisting customers with product selection, inquiries, and checkout processes.
  • Processed transactions efficiently using POS systems, handling cash, credit, and returns with accuracy.
  • Collaborated with team members to meet daily sales goals and promote store promotions to increase sales.
  • Assisted in inventory management, including receiving shipments and conducting regular stock checks.
  • Resolved customer issues promptly and professionally, ensuring customer satisfaction and repeat business.
  • Maintained a clean and organized sales floor, restocked merchandise, and ensured accurate product displays.

Education

Bachelor of Science - Biology

TEMPLE UNIVERSITY
Philadelphia, PA
01.2028

CARTER G. WOODSON HS -

CARTER G. WOODSON HS
01.2024

Skills

  • Attention to Detail
  • Problem Solving
  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Critical Thinking
  • Customer service
  • Guest engagement

Personal Information

Title: STUDENT

Languages

Fluent, Fluent, Basics

Languages

English
Native/ Bilingual
Bengali
Native/ Bilingual

References

References available upon request.

Timeline

Shift Leader /Restaurant Server

Crimson Coward
12.2024 - Current

Member

Carter G. Woodson HS
01.2023 - 01.2024

Sales Associate

Sierra Inc.
01.2022 - 01.2023

Sales Associate

Five & Below
01.2022 - 12.2022

Bachelor of Science - Biology

TEMPLE UNIVERSITY

CARTER G. WOODSON HS -

CARTER G. WOODSON HS

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