Aanijah Smith
Des Moines,IA
Summary
Dynamic ticket sales professional with experience at the Iowa State Fair, adept at enhancing customer satisfaction through effective communication and problem-solving. Proven ability in cash handling and payment processing, while demonstrating a reliable and cooperative attitude. Successfully managed customer flow during peak times, ensuring seamless operations and accurate information delivery.
Overview
1
1
year of professional experience
Work History
Ticket Seller
Iowa State Fair
Des Moines, IA
08.2025 - 08.2025
- Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
- Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
- Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
- Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.
- Collaborated with team members to manage customer flow during peak times effectively.
- Utilized specialized software programs for processing ticket orders accurately and efficiently.
Team Member
Culver's Restaurant
West Des Moines, IA
04.2024 - 10.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Lincoln High School
Des Moines, IASkills
- Ticket sales
- Organization
- Complaint handling
- Booking issues
- Mathematical calculations
- Cash handling experience
- Customer service
- Payment processing
- Active listening
- Cooperative attitude
- Honest and dependable
- Cleaning and sanitizing
- Basic mathematics
- Reliable and responsible
- Teamwork
- Problem-solving
- Organizational skills
- Order taking
Volunteering
I volunteered at I Cubs, assisting with food handling, cleaning up, and handling customers. Also contributing to community engagement. It was a great opportunity and experience to be apart of!
Timeline
Ticket Seller
Iowa State Fair
08.2025 - 08.2025
Team Member
Culver's Restaurant
04.2024 - 10.2024
Lincoln High School