Aaniya Troutman
McDonough,GA
Summary
Dynamic Security Receptionist at DHL Supply Chain, adept at enhancing safety through vigilant CCTV monitoring and effective visitor screening. Demonstrated strong observation and stress tolerance, significantly reducing security risks. Excelled in fostering teamwork and delivering exceptional customer service, ensuring a welcoming environment for all visitors.
Professional with experience in security and front-desk operations. Skilled in access control, surveillance, and visitor management, ensuring safe and welcoming environment. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs, with excellent communication and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Security Receptionist
DHL Supply Chain
02.2019 - 12.2024
- Enhanced building security by diligently monitoring CCTV systems and reporting suspicious activities.
- Assisted in reducing security risks by conducting thorough bag checks and screening processes for all entrants.
- Supported receptionist duties, such as answering phone calls and emails, scheduling appointments, and managing facility calendars.
- Promoted a positive work culture among reception staff members through effective teamwork and clear communication channels.
- Maintained a safe and secure environment for visitors by following strict access control procedures.
- Provided exceptional customer service, addressing inquiries and directing visitors to appropriate departments or personnel.
Education
High School Diploma -
Monroe Comprehensive High School
Albany, GA05-2017
Skills
- Patience and empathy
- Punctuality
- Visitor screening
- Stress tolerance
- Strong observation
Timeline
Security Receptionist
DHL Supply Chain
02.2019 - 12.2024
High School Diploma -
Monroe Comprehensive High School
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