Aaqilah Gomez
Colorado Springs,CO
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
22
22
years of professional experience
Work History
Cashier
Nordstrom Rack
06.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Teacher's Assistant
CHILD CARE CAREERS
01.2016 - 01.2018
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted lead teachers with lesson plan creation and materials development .
- Reviewed lesson material with students individually or in small groups.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Taught courses under guidance of senior instructors.
Lab Tech Assistant
XEROX
10.2015 - 10.2016
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
- Identified opportunities for upselling products or services, resulting in increased revenue generation for the company.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
- Collaborated with team members to share best practices and improve overall team performance in meeting targets.
C.N.A
AUTUMN LEAVES MEMORY CARE
01.2013 - 01.2015
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Prevent bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Waitress-Cashier
COOL RUNNINGS JAMAICAN BAR & GRILL
01.2009 - 01.2010
- Clean front area of the restaurant, restock foods, cash out foods for customers, place phone orders, answer incoming calls, seat guests, clean tables, prepare and serve foods.
Sales Associate
Macy's
11.2006 - 11.2008
- Cashier, stock, merchandise handling, answer incoming calls, fitting room assistant.
Home Care Provider
Personal Assistance Service
01.2003 - 03.2005
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
- Facilitated recovery by assisting patients with physical therapy exercises and mobility support.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
Freight Agent
swissport Cargo
04.2002 - 04.2003
- Ship freight inbound and outbound, labeling, data entry, cashier.
Education
Associate of Applied Science - Medical Assisting
Pikes Peak Community College
Colorado Springs, CO08.2025
CERTIFICATION-LICENSE - COSMETOLOGY
Texas Barber College
Houston, TX01.2013
MEDICAL ASSISTING - Medical Assisting
Sanford-Brown College
Houston, TX01.2011
CERTIFICATION-LICENSE - CERTIFIED NURSE ASSISTANT
Essex County College
Newark, NJ01.2007
CERTIFICATE - CREATIVE WRITING
The London School of Journalism
London, England01.2006
High School Diploma -
George Washington Prep. H.S
Los Angeles, California06.2001
Skills
- English
- Active listening
- CPR and First Aid
- Early Childhood Education
- Special Needs Education
- Computer Skills
- Reading and Writing Support
- Organizational skills
- Clerical Support
- Critical thinking
Additional Information
references available upon requests
Timeline
Cashier
Nordstrom Rack
06.2022 - Current
Teacher's Assistant
CHILD CARE CAREERS
01.2016 - 01.2018
Lab Tech Assistant
XEROX
10.2015 - 10.2016
C.N.A
AUTUMN LEAVES MEMORY CARE
01.2013 - 01.2015
Waitress-Cashier
COOL RUNNINGS JAMAICAN BAR & GRILL
01.2009 - 01.2010
Sales Associate
Macy's
11.2006 - 11.2008
Home Care Provider
Personal Assistance Service
01.2003 - 03.2005
Freight Agent
swissport Cargo
04.2002 - 04.2003
Associate of Applied Science - Medical Assisting
Pikes Peak Community College
CERTIFICATION-LICENSE - COSMETOLOGY
Texas Barber College
MEDICAL ASSISTING - Medical Assisting
Sanford-Brown College
CERTIFICATION-LICENSE - CERTIFIED NURSE ASSISTANT
Essex County College
CERTIFICATE - CREATIVE WRITING
The London School of Journalism
High School Diploma -
George Washington Prep. H.S