Aarati Comer
Orlando
Summary
Detail-oriented professional with expertise in EMR/EHR systems management and performance analytics. Focus on streamlining workflows and enhancing team productivity through effective communication and collaboration. Committed to operational excellence in fast-paced healthcare settings, ensuring accuracy and compliance.
Overview
6
6
years of professional experience
Work History
Team Assistant
Orlando Health
12.2024 - Current
- Led team meetings to communicate priorities, updates, and performance expectations.
- Coached and trained team members to improve performance and support professional development.
- Served as a primary resource for staff, providing guidance and resolving operational issues.
- Developed training materials and improvement plans to enhance team performance and efficiency.
- Participated in candidate screening, interviews, and hiring events to support recruitment efforts.
- Partnered with leadership to improve processes, increase productivity, and support team success.
Scheduling Coordinator
Orlando Health
12.2021 - 12.2024
- Coordinated patient scheduling to optimize provider resources and support efficient operations.
- Collaborated with staff to resolve scheduling issues and improve patient flow.
- Created support manuals and training resources as Chat Captain to improve team performance and consistency.
- Managed multi-specialty scheduling and referral work queues to ensure timely patient access to care.
- Mentored and trained new hires, supporting onboarding and team development.
Telecom Operator
Orlando Health
05.2020 - 12.2021
- Managed telecommunications systems, ensuring seamless communication across healthcare facilities to enhance patient care.
- Coordinated hospital codes, urgent communications, and bed management activities, optimizing support for patient care and operational needs.
- Monitored call volume and system performance, facilitating efficient operations and prompt response times.
Education
Associates of Arts -
Valencia College
05-2026
Skills
- EMR/EHR
- KPI tracking/developing
- Excel
- Appointment scheduling
- Microsoft Office
- Onbase
Projects
- Empathy Powerpoint, Team member to patient communication advocating and empathizing.
- Team member support, Coffee breaks
- Gemba, Taking point in meetings and updating team stats
- Smart Tests, Team member to Chat captain support
- Rule of '3 before me', Smart Text in teams when requesting for support
Timeline
Team Assistant
Orlando Health
12.2024 - Current
Scheduling Coordinator
Orlando Health
12.2021 - 12.2024
Telecom Operator
Orlando Health
05.2020 - 12.2021
Associates of Arts -
Valencia College