Aarati Dhakal
Aurora,CO
Summary
Detail-oriented and highly motivated with over 3+ years of strong experience in cash handling, customer service, and transaction management. Known for delivering accuracy, efficiency, and professionalism service while solving customer needs and concerns with care. Skilled in maintaining detailed financial records, multitasking, and working collaboratively with the team.
Overview
4
4
years of professional experience
Work History
Front End Associate
Walmart
08.2021 - Current
- Assisted customers with inquiries, ensuring high levels of satisfaction and timely service.
- Maintained accurate inventory records using Walmart's inventory management systems.
- Collaborated with team members to optimize product displays and enhance store aesthetics.
- Trained new associates on operational procedures and customer service techniques.
- Resolved customer complaints efficiently, improving overall shopping experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Answered questions about store policies and addressed customer concerns.
- Managed inventory to reduce waste, accurately tracking stock levels and placing orders for replenishments.
- Maintained up-to-date knowledge of store policies and promotions to provide accurate information to customers.
- Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
Education
Bachelor of Science - Finance
University of Colorado Denver
Aurora, Colorado, CO12-2026
High School Diploma -
Grandview High School
Aurora, CO06-2021
Skills
- Customer service
- Time management
- Front-end performance optimization
- Product restocking
- Staff Training
- Cash Handling
- Multitasking in Fast-Paced
- Organization
- Cash register operation
- Excel
Languages
English
Nepali
Hindi
Urdu
Timeline
Front End Associate
Walmart
08.2021 - Current
Bachelor of Science - Finance
University of Colorado Denver
High School Diploma -
Grandview High School