Aareil Hinton
St. Petersburg,FL
Summary
Energetic medical professional ready to provide compassionate and respectful care to patients. Possesses excellent team collaboration and communication skills. Committed to offering quality patient experiences. Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Patient Support Representative
CCSMedical
01.2017 - 07.2022
- Followed document protocols to safeguard confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Assistant Teacher
Celebrity Kids Club
01.2016 - 07.2017
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Maintained schedule of support services and attended class sessions.
Crew Member
Dunkin' Donuts
12.2014 - 12.2014
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
Education
Lakewood High School
Saint Petersburg, FL06.2015
Skills
- Personal Hygiene Assistance
- Payment Plan Options
- Credit Balancing
- POS Transactions
- HIPAA Regulations
- Patient Admission
- Office Support
- Customer Experience
- Patient Relations
- Patient Needs Assessment
- Ongoing Assessments
- Vital Sign Monitoring
- Teamwork and Collaboration
- Data Entry
- Multitasking Abilities
Timeline
Patient Support Representative
CCSMedical
01.2017 - 07.2022
Assistant Teacher
Celebrity Kids Club
01.2016 - 07.2017
Crew Member
Dunkin' Donuts
12.2014 - 12.2014
Lakewood High School