Maria Martinez
Mount Pleasant,TX
Summary
An eager employee who loves a challenge and is always ready to learn new things. Hard worker, can adapt easily and gets along great with others. Can handle tasks independently and picks up new skills fast.
Overview
12
12
years of professional experience
Work History
Patient Support Representative
Wellness Pointe
Mount Pleasant, TX
06.2020 - 05.2022
- As an PSR I obtain demographic, insurance, and medical information while maintaining patient satisfaction and a good image for the company
- Effective completes a variety of goal-oriented departmental tasks that will require adaptability, attention to detail and efficiency.
Registrar/ Navigator
Titus Regional Medical Center- CCC
Mount Pleasant, TX
09.2017 - 04.2020
- Registrar / Navigator position- responsible for creating a friendly welcoming, and well- organized front office for patients checking in & checking out
- Verifying insurance, as well collecting payments or copays
- Scheduling patients follow up appointments or rescheduling if necessary
- Taking messages, transferring calls & confirming appointments
- As navigator of the PHC & BCCS program
PBX Operator
Titus Regional Medical Center
Mount Pleasant, TX
06.2017 - 09.2017
- The PBX operator answer the switchboard and pagers overhead, greets and directs people to the appropriate departments
- The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes
- Ability to communicate with population served from neonatal, pediatrics, adolescence young adults and middle adults to geriatrics.
Supervisor
Pilgrim's-JBS
Mount Pleasant, TX
09.2013 - 07.2016
- Enforce safety and sanitary regulations
- Observe work and monitor team members on production line
- Inspect product for material and defects
- Keep track of team members attendance and monitor hours worked
- Other duties as assigned.
Quality Assurance Tech
Pilgrim's
Mount Pleasant, TX
05.2010 - 09.2013
- Observing and monitoring production line
- Measuring and weighting product to meet customer specs
- Collecting and documenting data
- Other duties as assigned.
Education
Daingerfield High School
01.2002
Skills
- Medical Scheduling
- Medical Records
- Insurance Verification
- PBX
- Multi-line Phone Systems
- Microsoft Word
- Outlook
- Excel
- PowerPoint
- 10-key calculator
- HIPAA Compliance
- Personal care assistance
- Sterilizing Equipment Use
- Critical Thinking
- Teamwork and Collaboration
- Written Communication
- Message Delivery
- Medical Supply Stocking
- Patient Safety
- Problem-Solving
- Attention to Detail
- Task Prioritization
- Patient Feeding
- Self Motivation
- Multitasking
- Reliability
- Adaptability and Flexibility
Availability
As soon as possible
Timeline
Patient Support Representative
Wellness Pointe
06.2020 - 05.2022
Registrar/ Navigator
Titus Regional Medical Center- CCC
09.2017 - 04.2020
PBX Operator
Titus Regional Medical Center
06.2017 - 09.2017
Supervisor
Pilgrim's-JBS
09.2013 - 07.2016
Quality Assurance Tech
Pilgrim's
05.2010 - 09.2013
Daingerfield High School
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