My main objective is to attain a position in an organization that allows me to employ my skills and hard work as an asset to the company.
Hi, I’m
Aareuna Dunson
Hoover,AL
Summary
Overview
12
years of professional experience
1
Certification
Work History
Ascension St. Vincent's East Operating Room
Certified Patient Care Technician
04.2024 - Current
Job overview
- Assist with Patient Care
- Assist with basic arm/leg holding during surgeries
- Report anything unusual to the nurse or doctor
- Patient Discharge/Transport
- Room turnover
- Fostered positive relationships with patients and their families by providing emotional support and addressing concerns in a timely manner.
- Promoted patient privacy and dignity by maintaining confidentiality of personal information and delivering respectful care at all times.
- Facilitated smooth transitions between healthcare settings by effectively communicating patient needs and preferences during handoffs.
UAB Emergency Department
Certified Patient Care Technician
09.2022 - 06.2023
Job overview
- Perform Glucose Checks
- Take Vital Signs as well as report any alarming vital signs to the nurse
- Patient Discharge
- Charting
- Patient Transport
- Blood Drawing
- ECG Checks
- Facilitated smooth transitions between healthcare settings by effectively communicating patient needs and preferences during handoffs.
- Enhanced patient care by providing thorough and compassionate assistance with activities of daily living.
- Assisted nursing staff in maintaining an accurate inventory of medical supplies by promptly reporting shortages or expired items.
Ascension St. Vincent's Birmingham
Certified Patient Care Technician
07.2021 - 09.2022
Job overview
- Assist patients with DLA
- Perform Glucose Checks
- Take Vital Signs as well as report any alarming vital signs to the nurse
- Patient Discharge
- Charting
- Reduced hospital readmission rates by educating patients on their treatment plans and medication management.
- Maintained up-to-date knowledge of best practices in patient care through participation in ongoing professional development opportunities.
Regions Bank
Collections Specialist
09.2019 - 02.2020
Job overview
- Assisting with problem-solving
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Negotiated to collect balance in full.
- Processed payments and applied to customer balances.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
T-Mobile
Customer Service Rep
11.2017 - 02.2019
Job overview
- Taking calls promptly
- Providing Customers with correct information for their accounts
- Correcting errors on bills
- Calculating
- Correcting Bills
- Troubleshooting devices
Wells Fargo Call Center
Credit Phone Banker
01.2017 - 11.2017
Job overview
- Assist Customers with Finances and managing credit cards
- Promptly took information and thought of a way to resolve the issue
- Multitasking
- Calculating
Aspire Physical Recovery Center
Certified Nurse Assistant
07.2016 - 01.2017
Job overview
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Charting
- Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
Princeton Baptist Health
Nursing Tech
08.2015 - 07.2016
Job overview
- Taking patient vital signs
- Glucose checks
- I assisted patients daily with daily care and helped at the desk with administrative duties such as call transferring, patient discharge, etc
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Captain D's
Cashier/Assistant Manager
02.2013 - 07.2015
Job overview
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
Education
Virginia College-BirminghamBirmingham, AL
Medical Assistant Diploma
06.2017
University Overview
P.D Jackson Olin High SchoolBirmingham, AL
High School Diploma
05.2013
University Overview
Skills
- Motivated
- Interpersonal skills
- Vital signs monitoring
- Phlebotomy Techniques
- Blood Glucose Testing
- Specimen Collection
- EKG Interpretation
- Adaptable
- Professional Bedside Manner
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Certification
- Certified Patient Care Technician, NHA #K4K6C6Q6, 04/09/26
- Basic Life Support (BLS) Certification - American Heart Association. Exp; 04/30/26
References
References
- Shakeria Gatson, 205-234-5422
- Antony Neal, 205-983-1053
Timeline
Certified Patient Care Technician
Ascension St. Vincent's East Operating Room
04.2024 - Current
Certified Patient Care Technician
UAB Emergency Department
09.2022 - 06.2023
Certified Patient Care Technician
Ascension St. Vincent's Birmingham
07.2021 - 09.2022
Collections Specialist
Regions Bank
09.2019 - 02.2020
Customer Service Rep
T-Mobile
11.2017 - 02.2019
Credit Phone Banker
Wells Fargo Call Center
01.2017 - 11.2017
Certified Nurse Assistant
Aspire Physical Recovery Center
07.2016 - 01.2017
Nursing Tech
Princeton Baptist Health
08.2015 - 07.2016
Cashier/Assistant Manager
Captain D's
02.2013 - 07.2015
Virginia College-Birmingham
Medical Assistant Diploma
P.D Jackson Olin High School
High School Diploma