Aarika Delgado
Mesa,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking and maintaining full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Language
Work History
Intake Specialist
IHC
07.2023 - 03.2024
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Reduced errors in documentation through diligent proofreading before submission, maintaining high standards of quality control throughout the entire intake process.
- Participated in ongoing professional development opportunities to stay current on industry best practices for effective intake processes and service delivery techniques.
- Supported office staff and operational requirements with administrative tasks.
Patient Observation Assistant
Compass Group USA
01.2023 - 04.2023
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Completed daily logs for management review.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Pharmacy Technician
CVS Health
11.2020 - 01.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Coordinated verification and filling of more than 1,000 daily prescriptions in high-volume retail pharmacy environment.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
Pharmacy Technician
CVS Health
12.2015 - 09.2020
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Coordinated verification and filling of more than 800 daily prescriptions in high-volume retail pharmacy environment.
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Stocked, labeled, and inventoried medication to keep accurate records.
Pharmacy Technician
Target
08.2009 - 11.2015
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Diploma - High School
Queen of Peace
Burbank, IL01.2001
Skills
- Data Entry
- Pharmacy Practice
- Patient Care
- Pharmacy Technicians
- Retail
- Customer Service
- Cashiering
Languages
Spanish
Native or Bilingual
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Intake Specialist
IHC
07.2023 - 03.2024
Patient Observation Assistant
Compass Group USA
01.2023 - 04.2023
Pharmacy Technician
CVS Health
11.2020 - 01.2021
Pharmacy Technician
CVS Health
12.2015 - 09.2020
Pharmacy Technician
Target
08.2009 - 11.2015
Diploma - High School
Queen of Peace
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