Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aaron Alcairo

Santa Clara,CA

Summary

An operator skilled in hardware and software troubleshooting, paired with efficiency in addressing and closing out tickets across multiple teams using Jira. Quick learner offering 6 years of experience, safely and efficiently operating autonomous vehicles, R1/R2 robots, team collaborations, and hardware/software troubleshooting. Focused on learning, growing, and making an impact in the tech industry.

Overview

6
6
years of professional experience

Work History

Autonomous Vehicle Operator

Nuro
Mountain View, California
12.2020 - Current
  • Safely operates autonomous vehicles for a variety of missions.
  • Perform software and hardware troubleshooting on autonomous vehicles to detect and resolve various issues.
  • Provide UX feedback with AI behavior.
  • Document daily debriefings of behaviors from the AI's perspective, including what it saw and how it performed in simulation tools.
  • Provided QA work on test software to ensure efficiency and safety before releasing to the general fleet.
  • Conducting a variety of software test requests for Software Engineers' needs in closed courses and public roads.
  • Utilized Jira to assign and delegate tickets across multiple departments, successfully addressing and closing out 200+ customer and end-user requests.
  • Leveraged Linux tools and commands to identify, diagnose, and resolve software and hardware system issues while maintaining compliance with established troubleshooting procedures.
  • Assisted with employee onboarding and offboarding, delivering training on internal systems, workflows, and best practices to ensure smooth transitions and user adoption.
  • Collaborated with a variety of teams to reproduce errors to find root causes and documented them for future reference and efficiency.

Data Annotation

Nuro
Mountain View, California
05.2020 - 11.2020
  • Applied labels using internal 3D lidar ops tools.
  • Conducted QA work for offshore teams and presented data weekly with the Data Annotation team.
  • Triaged simulations of backlogs of autonomy behavior with internal systems and delegated issues to the proper teams to resolve.

Robot Operator

Nuro
Mountain View
08.2019 - 05.2020
  • Calibrated R1/R2 robots to increase production proficiencies.
  • Performed preventative maintenance on R1/R2 robots to promote ease-of-use and overall efficiency.
  • Collaborated with software engineers to conduct a variety of tests, including controls, detection, weight distributions, and a variety of behavioral functionalities on R1/R2 robots.
  • Performed hardware and software troubleshooting on R1/R2 robots.
  • Tested R1/R2 robots in closed courses to reproduce software and hardware failovers, to document and delegate tickets to the proper teams.
  • Supported company demonstrations by safely operating R1/R2 robots in closed courses and public roads to showcase robot functionalities to potential investors.

Command Center Operator

Nuro
Mountain View, California
06.2019 - 08.2019
  • Remotely operated autonomous vehicles on a console to collect data in multiple cities.
  • Documented troubleshooting procedures for autonomous behavior and console functionality behaviors.
  • Performed operations and documented simulations on the console for preventative collisions in future deployments.
  • Daily debriefings with multiple teams to provide detailed feedback on autonomous behavior and console functionalities.

Simulation Driver

Nuro
Mountain View, California
04.2019 - 06.2019
  • Monitored traffic conditions and documented defensive strategies to avoid collisions.
  • Mapped multiple cities across the Bay Area to expand the context map for autonomy deployment.
  • Manually collected simulation mileage to meet quarterly company quotas.
  • Manually operated autonomous vehicles under Machine Learning software for Autonomy systems to adopt California road laws.

Education

Associate of Science - Computer Information Systems

Mission College
Santa Clara, CA
05-2026

High School Diploma -

Santa Clara Highschool
Santa Clara
06-2012

Skills

  • Software troubleshooting
  • Hardware troubleshooting
  • Autonomous vehicle operation
  • Data analysis
  • Linux
  • Quality assurance
  • Team collaboration
  • Python
  • Java
  • C
  • Jira
  • Technical documentation

Languages

English
Native/ Bilingual
Tagalog
Limited

Timeline

Autonomous Vehicle Operator

Nuro
12.2020 - Current

Data Annotation

Nuro
05.2020 - 11.2020

Robot Operator

Nuro
08.2019 - 05.2020

Command Center Operator

Nuro
06.2019 - 08.2019

Simulation Driver

Nuro
04.2019 - 06.2019

Associate of Science - Computer Information Systems

Mission College

High School Diploma -

Santa Clara Highschool

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