Summary
Overview
Work History
Education
Skills
Timeline
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BENJAMIN NGUYEN

San Jose,CA

Summary

I am seeking the position of a testing technician at Westpak in order to help enhance the performance of client packaging. I believe that improving product reliability would greatly benefit customer satisfaction. Hopefully not all of us have experienced this, but I have certainly received damaged packages with unusable products included. My recent interests in future services have given me the motivation to be part of a crucial step in the shipping process and complement it so that we can have the utmost efficient workflow. I fully trust that if we are able to maximize product lifespan, satisfied customers can spend more time enjoying their perfectly conditioned merchandise and less time returning shipments while disposing of valuable resources. Throughout my professional journey, I've learned that precision is the key to a successful career. It's the diligence and effort that I must put into what I do in order to find the fruit-bearing results that Westpak aims for.

Overview

10
10
years of professional experience

Work History

Autonomous Vehicle Operator

Nuro Inc.
Mountain View, CA
04.2022 - Current
  • Operated vehicles to test software and hardware in a safe, efficient manner according to established procedures
  • Assisted engineers in the development of new products by testing prototypes and providing feedback on performance results
  • Developed strong interpersonal skills to collaborate with different teams and personalities

Music Producer

The Panda Studios
Fremont, CA
06.2017 - 04.2022
  • Collaborates with over 12 musical groups per year to improve sound quality of desired projects
  • Performs multiple instruments to help tie up loose ends for artist
  • Produces all genres of music to maximize industry knowledge and client booking

Security Officer

UTG Inc.
San Jose, CA
11.2017 - 04.2021
  • Observed and reported safety hazards for damage prevention
  • Followed safety procedures by enforcing company rules, policies and regulations
  • Unlocked buildings/alarms at opening and locked buildings/alarms at closing
  • Trained new team members on established protocols

Project Manager

All Pro Painting
Irvine, CA
03.2016 - 08.2017
  • Collaborated closely with customers, prepped/painted a variety of different surfaces, and evaluated customer contracts along with employee paychecks for book keeping
  • Frequently managed multiple work sites to achieve construction deadlines on or before schedule
  • Met with clients and secured business deal by walking through project process, establishing timelines, and necessary labor & materials

Sales Development Representative

Vector Marketing Corporation
Campbell, CA
06.2014 - 01.2015
  • Boosted company revenue by recommending products to customers based on needs/preferences
  • Scheduled appointments daily to accomplish sales goals
  • Led training with new hires on sales process and pipeline generation techniques

Education

Professional Certificate - Audio Engineering

Berklee College of Music
Boston, MA
04.2019

Skills

  • Excellent customer service
  • Strong written/verbal communication
  • Creative & logical problem solver
  • Thorough attention to detail
  • Works great independently and in groups
  • Hardware/software troubleshooting experience
  • Team player mentality
  • Natural ability to stay calm while under pressure
  • Typing speed of 50 wpm at 100% accuracy
  • Overall reliable and dependable

Timeline

Autonomous Vehicle Operator

Nuro Inc.
04.2022 - Current

Security Officer

UTG Inc.
11.2017 - 04.2021

Music Producer

The Panda Studios
06.2017 - 04.2022

Project Manager

All Pro Painting
03.2016 - 08.2017

Sales Development Representative

Vector Marketing Corporation
06.2014 - 01.2015

Professional Certificate - Audio Engineering

Berklee College of Music
BENJAMIN NGUYEN